PrinterLogic

PrinterLogic

110 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
PrinterLogic	Score 9.4 out of 10	N/A	PrinterLogic is an Enterprise Printer Management solution from the company of the same name in Saint George, for server-less remote site printer deployments. Boasting more than 1,500 customers in over 120 countries, PrinterLogic enables organizations of all sizes to eliminate print servers. PrinterLogic’s integrated printer management platform is an on-premise web application designed to simplify the management, migration, and deployment of printers.	N/A

Pricing

PrinterLogic

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Offerings

Pricing Offerings
PrinterLogic
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	PrinterLogic
Considered Both Products	PrinterLogic Verified User Manager Chose PrinterLogic We have not used nor evaluated other print management solutions. Incentivized Helpful? Chad Mayton Network Analyst Chose PrinterLogic Didn't really look into other solutions other than traditional server methods. Incentivized Helpful? Verified User Technician Chose PrinterLogic Mobility print struggled with some chromebook printing and also the adding printers option for windows was a bit laborious. Incentivized Helpful? DL David Leanger LAN/WAN Specialist Chose PrinterLogic PrinterLogic had more features than the other options we looked at. Some of those options were not on the list. It was easier to use than the other products we looked at and it supported pretty much all major brands. The reporting features were also as good or better than … Incentivized Helpful? Verified User Program Manager Chose PrinterLogic PrinterLogic is truly Cloud based, PaperCut infrastructure is hosted on windows servers in the back end, which as proved with the recent hack, is vulnerable and is not what we wanted. PrinterLogic was one of the few companies that was truly cloud based and aligned with our … Incentivized Helpful? Verified User Analyst Chose PrinterLogic We looked at multiple others similar software like Printix, PaperCut, and Microsoft Universal Printing and while they all worked fine, we went with PrinterLogic because it was easier to use over-all, required less drastic changes to our environment, and was by far the most cost … Incentivized Helpful? Dean Elliott Director Chose PrinterLogic Printix and universal print, not options in the drop down, but have tried them. Universal print really missed the mark with billing per print job and being way to expensive. Printix was just terrible to manage. Incentivized Helpful? Brandon Szych-Brown SecOps Administrator Chose PrinterLogic We haven't looked into many other options besides the default universal print from Microsoft. Incentivized Helpful? Verified User Administrator Chose PrinterLogic They function similarly although I did not test Papercuts cloud version. I trialed PaperCut more for their on premise version because it would be a one time cost instead of an ongoing fee. Still, we decided to remain with printerLogic as it is provided through an agreement with … Incentivized Helpful? Roger Griffiths Information Systems Manager Chose PrinterLogic None at this stage. Incentivized Helpful? Nikolas Hagoort Systems Administrator II Chose PrinterLogic PrinterLogic offers a superior printing solution compared to PaperCut due to its comprehensive feature set and ease of use. While both platforms facilitate print management, PrinterLogic stands out with its centralized printer deployment, eliminating the need for print servers. … Incentivized Helpful? VG Vanessa Gumbert IT Admin/Support Chose PrinterLogic Printerlogic was recommended by our network administrator and was the only option we explored. It seemed like the right solution for us so we began the evaluation process immediately and determined that it would suit our needs. They were flexible with our timing as we needed a … Incentivized Helpful? Verified User Administrator Chose PrinterLogic I might compare PrinterLogic with Microsoft Universal Print (New Commerce Experience). PrinterLogic is a more in-depth product and offers more features. Incentivized Helpful? SA Scott Ansell Computer IT Technician Chose PrinterLogic PrinterLogic is far easier to use on the web interface, and is more compatible overall. We love the Map tool which lets our users see where the printers are throughout all of our locations with ease. Incentivized Helpful? Verified User Administrator Chose PrinterLogic We attempted to utilize Microsoft's universal print cloud solution but found many issues with core functionality and architecture. Microsoft universal cloud print solution had limitations on administration, driver usage, as well as a cost per page printed. PrinterLogic resolved … Incentivized Helpful? Verified User Professional Chose PrinterLogic NA Helpful? Verified User Program Manager Chose PrinterLogic We liked PrinterLogic the best because it seemed easy to use, was cost-competitive, and had a way (although not great) to remove old printers that were installed from the print server. From what I remember in the demos, the user interface and setup seemed easier than some … Incentivized Helpful? Nate Lloyd Technical Operations Manager Chose PrinterLogic we had PaperCut and it doesnt really have the ability to go totally in the cloud. Also one of the main reasons we switched is because no matter what we did, the PaperCut service would randomly stop working and we would get daily calls about it on the helpdesk. Incentivized Helpful? CC Craig Calkins Service Team Lead Chose PrinterLogic PrinterLogic just functions, has excellent support and is easy to understand and navigate Incentivized Helpful? Verified User Analyst Chose PrinterLogic None. Have worked with PrinterLogic in the past and knew it would suit or application. Incentivized Helpful? Verified User Director Chose PrinterLogic PrinterLogic ticked all of the boxes when we compared other solutions. Incentivized Helpful? Stephanie Sava Sr Help Desk Analyst/Phone System Administrator Chose PrinterLogic None Incentivized Helpful? Verified User Manager Chose PrinterLogic We considered to create several printer servers as a virtual server, but it might cause the network traffic issue. On the other hand, PrinterLogic use the network only when installing printers, and after printers are installed, it will be local direct IP printing so it doesn't … Incentivized Helpful? Verified User Technician Chose PrinterLogic I have used PrinterLogic with another company so did not waste any time testing out other solutions. Incentivized Helpful?

User Ratings
	PrinterLogic
Likelihood to Recommend	9.4 (72 ratings)
Likelihood to Renew	9.7 (3 ratings)
Usability	8.6 (21 ratings)
Support Rating	9.0 (2 ratings)

User Testimonials
	PrinterLogic
Likelihood to Recommend	PrinterLogic In our particular situation, we needed a solution that alleviate the amount of support our help desk team was having to attend to. PrinterLogic gave us a solution where our end users were able to install other printers they needed that the role didn't usually need. Incentivized CL Chico Lusby VP Technology Read full review
Pros	PrinterLogic Removes admin privilege requirement for adding printers, but only those you specify. Easily allows printers to be added by user based on their location/situation. Admin portal for printer management is simple yet powerful. Customize access to network printers for specific people (cheque printers, etc). Fantastic documentation/KB. Pre and post sales support was top notch. Incentivized Verified User Anonymous Read full review
Cons	PrinterLogic There really isn't anything major that we've noticed wrong. The biggest thing was we were not able to get the dual authentication working with both Google and Azure at the same time. We ended up having to just pick one. The cost isn't cheap and is maybe a little higher than other options, but it does give you more features than competitors. Incentivized DL David Leanger LAN/WAN Specialist Read full review
Likelihood to Renew	PrinterLogic Hands down one of our best investments for our IT staff. This has saved so much time and frustration and it well worth the cost. If the budget starts to gets tight, this is one of the last things we would cut out. We also purchased this through our copy machine vendor so it's nice that the charge is integrated with our copy machines lease Incentivized Verified User Anonymous Read full review
Usability	PrinterLogic Because the printer queues are still just basic old Windows printer queues, implementation had minimal impact for end-users. We just had to show them the functions in the PrinterLogic client. The admin portal tools for use by us IT people is entirely straightforward. While I appreciated that PrinterLogic had an engineer available while I set up our environment, I didn't actually need any guidance. I just followed their excellent documentation and in a matter of a couple hours we had full functionality and a working test environment, including IdP and SSO. Incentivized Verified User Anonymous Read full review
Support Rating	PrinterLogic Whenever I've contacted PrinterLogic support the responses are always rapid and thorough. The support staff is knowledgeable and always happy to answer any questions I have. Most of the time we needed support was at the beginning of our implementation. Our account rep as well as technical support were skilled and responsive. Incentivized Verified User Anonymous Read full review
Alternatives Considered	PrinterLogic They function similarly although I did not test Papercuts cloud version. I trialed PaperCut more for their on premise version because it would be a one time cost instead of an ongoing fee. Still, we decided to remain with printerLogic as it is provided through an agreement with a print service provider. Incentivized Verified User Anonymous Read full review
Return on Investment	PrinterLogic Managing copiers from a single pane of glass to investigate user issues and SNMP reporting for quick insight into copier status has reduced the need for "I'm not sure what happened; can we just reboot and see what happens?" Removing the necessity of direct domain access for GPOs to apply copier changes removed the wait time for a user to have items available. Fewer helpdesk calls just to install a copier for a location they're traveling to for a limited time. Incentivized Verified User Anonymous Read full review
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