HPE 3PAR StoreServ is a flash storage option, from Hewlett-Packard Enterprise.
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SolidFire (discontinued)
Score 8.0 out of 10
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NetApp acquired the scale-out flash storage startup SolidFire in late 2015. The product line was discontinued in October of 2023, and is no longer available from NetApp.
HPE 3PAR StoreServ is a great storage device for both file and block-level storage needs. You can use it in place of SAN devices required by database servers. It provides an amazing compaction ratio and, hence, reduces overall storage footprint and cost. This is, however, slightly costly if your environment doesn't really see high transactions most of the time.
Solidfire is a good, multi-purpose array for iSCSI environments. Grid architecture allows incremental, linear expansion of the array both in capacity and performance. The all-flash is a very high performance, low latency platform for a lot of applications. The way the company has architected the platform allows for continual upgrades and removes the lift-and-load replacements if you stay with Solidfire in the future. The Solidfire fiber channel implementation is workable, but largely there is a checkbox. I cannot imagine any fiber channel shop is going to look at a Solidfire seriously, unless they are looking to move towards Ethernet based transport. Write intensive workloads struggle on the array. The double-helix data protection combined with the architecture can make writes more latent than expected - well into the teens and 20's of ms within the array.
We are using HP 3PAR storeServ 8200 for both our file level and block level storage.
I really love the amazing compaction ratio provided by HP 3PAR. Some of our disks have compaction ratio above 25:1, which is super amazing. You can definitely look for around 75% reduction of storage footprints.
It has a great user friendly web console "SSMC"(StoreServ Management Console). This is an additional bonus and can be used by even non-storage people like DBA and Network to take a look at storage performance.
The system requires a physical or virtual system to manage upgrades and patches and for call home features. Most other systems have this integrated into the array. Just another piece of infrastructure to manage.
There are some system jobs that come pre-scheduled in the initial setup, but there is at least 1 job that should be added to this by default. When you delete storage, you also need to run a job to compact the CPG (a group where the luns all reside) to reclaim the previously used storage as free. This should be done by default at least monthly in the background.
There are 2 different GUI front ends that can still be used. The older version (3 PAR management console) is being phased out (has been for 3 years).
We are very satisfied with 3PAR performance and especially the IOPS (Input Output Per Second) is pretty amazing. It is easy to configure and doesn't require much knowledge of storage for Tier 1 support team.
With their phone home technology, we usually have a replacement part on its way by the time we wake up in the morning, or if the event occurs overnight. We have had great support when we had questions or events that required a call.
When we have had problems, the response on the Solidfire side has been strong, but not perfect. As they scale and integrate into NetApp, support from regions outside of the USA are having a more difficult time diagnosing and addressing issues for complex problems. The Boulder, CO, and Raleigh, NC, support teams are both extremely strong and provide top-notch support. ActiveIQ is a great support tool both for NetApp/Solidfire and for the customer. The proactive support tickets opened have been helpful. The node-based support has been excellent - meaning when we had a DIMM fail, they sent a replacement node - no time consuming troubleshooting of internal components to fix the issue. Upgrades are handled by SF technicians, so it feels white-glove
We still use NetApp storage enclosures at each plant for our routine file shares (CIFS) but I would love to swap them out for the HPE 3PARs as we use for our ERP app data. The 3PARS are simply faster and much better at near-instant replication. But even more importantly we can get the reporting that we need from the 3PAR within a few minutes, even custom reports. 3PARs are much easier to manage than NetApps in general and I think that the only place that they compete is in compaction.
SolidFire was chosen over these other service providers because of relationships we have with the company, with our reps, and with the local Denver presence. We also are a partner, and we felt that the solution stacked up technologically very well against the competition and was more cost effective.
