Hardware Top, Software Flop
May 16, 2019

Hardware Top, Software Flop

Mario Jost | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with HPE 3PAR StoreServ Storage

We have two 3PAR StoreServ 7200c devices running all flash. This is our main storage for the entire company. We wanted to get rid of IBM's expensive disk licenses and in the same step moved from harddisks to solid state disks. We wanted a storage system that supported Veeam as a backup solution as well.
  • Great performance (I/O).
  • Support for Veeam Backup.
  • Automated storage snapshots.
  • Inline Dedup.
  • No SNMP Support: You can monitor almost every device nowadays with SNMP, but 3PAR does not support it. You have to buy HP Openview, which costs extra and does not integrate well with your already existing monitoring solution.
  • No NFS Support: HP provides an ugly workaround by deploying a VM onto 3PAR that then provides the assigned storage as NFS storage.
  • Only expensive SSDs can be run.
  • Upgrading the storage with new firmware is a horrible process. They assist you with a support center based in India. Just picking an appointment is a hassle. They send you PDFs that look like they have been created by children, with red circles and yellow highlights. You have to go through the whole update routing every time. Even if you already did the routing last time and are now only upgrading a minor release.
  • Outdated management application: The application looks like it was developed 20 years ago. It is very unintuitive. They announced that you can manage 3PAR over the web, but it is all again just an ugly workaround. You have to install an application that runs on a web server locally, so you cannot access the management via web from everywhere. The web overview looks nice and is intuitive, but it does not provide all the features. You still have to go to the old application for lots of things.
  • The compaction value is just marketing. If you deploy a disk of 100GB and only have data of about 10GB, 3PAR calculates the unused 90GB into the compaction value. This is just for show and does not provide any "space savings." Dedup is where the real savings come in. Depending on the type of data, we have a dedup ration between 1.3:1 and 4.4:1 on our VVols.
  • We grew unexpectedly, which forced us to buy a lot of expensive HP SSD's.
  • We have never had any performance issues with this storage.
HP 3PAR does Inline dedup, and provides storage snapshots and automated failover (though this needs to be scripted with NetApp).
This product is aimed at performance, but not manageability. So if you wanna have a storage system that just delivers performance, but you don't want to have too much interaction with once it is set up, this is the perfect product. But if you emphasize integrability with existing products and a modern, easy to use interface, you should maybe look somewhere else,