HRdirect Smart Apps vs. HROne HRMS Software

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).

Incentivized

Expense Management is not what I will ask anyone to implement, it has a lot of scope of improvement in the system. Reporting structure and the approval structure of the expense management is not good at all. Even [if] you upload the expenses in cloud software, you will have to repeat the entire process to executive the expense.

Incentivized

• Initially, you were able to see all activity and drill down for details.
• It was easy-access for all our employees in the 7 states we operate in.
• It provided tracking for the managers.
• Payroll had access to all PTO requests.

Incentivized

• Data Management
• Leave and Attendance
• Exit Management

Incentivized

• HRdirect performed an upgrade in 2019 and that's where things went awry.
• You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
• Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
• Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
• The print option was not longer functional.
• The online help request form was no longer accessible.

Incentivized

• Expense Management
• Survey Tool
• Payroll

Incentivized

As previously described, there are too many unresolved issues.

Incentivized

This rating is purely based on my experience which I gained while using the HROne HRIS, it was very easy to use and can be explained to employees easily. I am happy that I got a chance to work with the development team of the HROne and customization is one of the unique feature

Incentivized

Overall usability of the HROne HRMS is good and have already used it with full potential

Incentivized

HROne HRMS Software availability is really amazing and they are always available to provide the support

Incentivized

The performance of the HROne HRMS is good and it never lets you down. Reporting is always done on time. Pages are uploaded in friction of second and hardly there is a time when the system was down or slow

Incentivized

Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.

Incentivized

The support team of the HROne HRIS is really amazing, they are always available to support you and solve your queries easily.

Incentivized

The training was good, quick and crisp. We were easily able to understand it easily

Incentivized

HROne HRMS implement was very easy, the in-house is very professional and knowledgeable. They guided us in good manner and ensured that the implementation was on time and as per the expectation. The way they have handled our query and supported us was good. The completed phase of the implementation was handled very professionally.

Incentivized

We opted for HROne because of the support system. As HROne is a local HRIS, getting support from the team is very easy and quick. It has helped us at the time of implementation as well, we were able to connect with the HROne team very easily and the implementation process became easy and quick.

Incentivized

None, things were handled very easily

Incentivized

HROne HRMS Software is designed to provide organizations with flexible and scalable software which can be deployed across multiple departments and sites as needed. And you can always rely on the HRMS Software

Incentivized

• Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
• Harassment training module is excellent.

Incentivized

• Expense Report - Bad impact, we faced lot of challenges
• Leave & Attendance - Good impact on overall system. Easily able to track, apply and approve
• Data Management - Good feature

Incentivized