HRdirect Smart Apps vs. Zoho People

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HRdirect Smart Apps
Score 8.4 out of 10
Small Businesses (1-50 employees)
HRdirect Smart Apps is an HR Management software solution from HRdirect, a a division of ComplyRight, Inc., dedicated to developing and delivering “Solutions for Smart Employers” since 1985. The vendor says HRdirect supports business managers at more than 500,000 locations with essential employee management and compliance tasks. HRdirect Smart Apps aims to help users work efficiently and affordably. The vendor's goal is to simplify complex processes and free employers from compliance…N/A
Zoho People
Score 8.9 out of 10
N/A
Zoho People is an efficient Human Resources Management System that automates daily tasks. It also offers Performance Management and Learning Management resources.
$1.25
per month
Pricing
HRdirect Smart AppsZoho People
Editions & Modules
No answers on this topic
Essential HR
$1.50 ($1.25)
monthly (annually)
Professional
$2.50 ($2.00)
monthly (annually)
Premium
$3.50 ($3.00)
monthly (annually)
Enterprise
$5.00 ($4.50)
monthly (annually)
People Plus
$10.00 ($9.00)
monthly (annually)
Offerings
Pricing Offerings
HRdirect Smart AppsZoho People
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.
More Pricing Information
Community Pulse
HRdirect Smart AppsZoho People
Top Pros
Top Cons
Features
HRdirect Smart AppsZoho People
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
24% above category average
Zoho People
9.8
8 Ratings
22% above category average
Employee demographic data10.01 Ratings9.88 Ratings
Job profiles and administration10.01 Ratings00 Ratings
Compliance data (COBRA, OSHA, etc.)10.01 Ratings00 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Zoho People
9.9
8 Ratings
20% above category average
Approval workflow1.01 Ratings9.98 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
HRdirect Smart Apps
10.0
1 Ratings
20% above category average
Zoho People
9.1
8 Ratings
11% above category average
View and generate pay and benefit information10.01 Ratings00 Ratings
Update personal information10.01 Ratings8.48 Ratings
View company policy documentation10.01 Ratings9.87 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
154% below category average
Zoho People
-
Ratings
Report builder1.01 Ratings00 Ratings
Pre-built reports1.01 Ratings00 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
HRdirect Smart Apps
1.0
1 Ratings
156% below category average
Zoho People
8.8
8 Ratings
9% above category average
New hire portal1.01 Ratings8.77 Ratings
Manager tracking tools1.01 Ratings8.97 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Zoho People
8.3
8 Ratings
4% above category average
Performance plans00 Ratings8.38 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
HRdirect Smart Apps
-
Ratings
Zoho People
7.4
7 Ratings
6% below category average
Applicant Tracking00 Ratings7.47 Ratings
Best Alternatives
HRdirect Smart AppsZoho People
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HRdirect Smart AppsZoho People
Likelihood to Recommend
10.0
(1 ratings)
8.7
(9 ratings)
Likelihood to Renew
1.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
HRdirect Smart AppsZoho People
Likelihood to Recommend
ComplyRight
UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
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Zoho
Zoho People is well suitable in both Remote & work location setups, It will reduce the time for senior management to track their attendance and other activities. It helps a lot in getting the info of their colleagues. Able to request for leave and get approval at the same place and the interesting thing is no need to note it down as it will automatically fall to the respective employee's attendance tracker. It is well useful in remote settings. This is the problem we faced and Zoho People is the solution for us.
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Pros
ComplyRight
  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
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Zoho
  • Zoho People is an exceptional software to improve the effectiveness of your team's communication.
  • Easy check-in for my team, Seamless Trackers for Leave, Time, Attendance, Performance.
  • Compensation and many others.
Read full review
Cons
ComplyRight
  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
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Zoho
  • Customer Support- Occasionally support response to questions can take a bit to get to the root issue, which can be frustrating from the technical side of running the system. However, the 24/7 availability is great.
  • Onboarding Features- Could use some improvements. Not as expansive as other Zoho People features.
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Likelihood to Renew
ComplyRight
As previously described, there are too many unresolved issues.
Read full review
Zoho
No answers on this topic
Support Rating
ComplyRight
Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
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Zoho
No answers on this topic
Alternatives Considered
ComplyRight
No answers on this topic
Zoho
We only use Zoho People because it is part of our Zoho One suite. We originally used Zenefits, which was great for hiring/onboarding, and we currently use Employee Navigator to manage benefits and PTO, which is much easier to use than Zoho People. As of now, Zoho People is very buggy when it comes to managing PTO and there is currently no real benefits management or onboarding process that's easy to use.
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Return on Investment
ComplyRight
  • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
  • Harassment training module is excellent.
Read full review
Zoho
  • For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.
Read full review
ScreenShots

HRdirect Smart Apps Screenshots

Screenshot of EMPLOYEE RECORDS
Smarter, Centralized Employee Management

 - Directory & Records
 - Employee Self-Service
 - Document StorageScreenshot of ATTENDANCE CALENDAR
Take Control of Employee Attendance

 - 12-Month Calendars
 - Absence Code Management
 - Absence NotesScreenshot of I-9 & W-4
Ease the Burden of Completing I-9 and W-4 Forms

 - Onboarding Workflow
 - Guided I-9 & W-4 Forms
 - History & Audit TrackingScreenshot of JOB APPLICATION
Smart Hiring Begins Before the Interview

 - Compliant Questions Library
 - Customizable Application
 - Online Application LinkScreenshot of PROGRESSIVE DISCIPLINE
Your Guide to an Effective Disciplinary Program

 - Employee Warning Notices
 - Discipline History
 - Action Plan DocumentationScreenshot of TIME OFF REQUEST
Let Employees Handle Time Off Requests for You

 - Employee Time Off Requests
 - Supervisor Approval Workflow
 - Attendance Calendar Sync

Zoho People Screenshots

Screenshot of Zoho People allows employees to manage their own records