Hubdoc vs. Neat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Hubdoc
Score 8.8 out of 10
N/A
Hubdoc, a Xero company since the 2018 acquisition, is a bill management software solution, allowing users to capture and sync bills, receipts, bank statements and related documents to the user's preferred accounting software (e.g. Quickbooks, Xero, etc.).
$12
per month
Neat
Score 10.0 out of 10
N/A
The Neat Company headquartered in Philadelphia provides a cloud-based expense data and document consolidation, retention and processing platform designed to save time and money while enabling collaboration with competitive insight.N/A
Pricing
HubdocNeat
Editions & Modules
Starting Price
$12.00
per month
No answers on this topic
Offerings
Pricing Offerings
HubdocNeat
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubdocNeat
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HubdocNeat
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Score 9.4 out of 10
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Score 8.9 out of 10
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All AlternativesView all alternativesView all alternatives
User Ratings
HubdocNeat
Likelihood to Recommend
10.0
(14 ratings)
9.0
(1 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
3.0
(3 ratings)
10.0
(1 ratings)
User Testimonials
HubdocNeat
Likelihood to Recommend
Xero
When I am out purchasing items for my business I can quickly take photos of receipts and upload via the app and not have to worry if I lose or damage a receipt. This is very handy for me. Hubdoc also allows me to get all my invoices, payments and statements to my bookkeeper very easily which saves me money and time. I only use Hubdoc for business purposes which is where I feel it is most suitable. I probably wouldn't use it for personal stuff as I don't track personal that strictly.
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The Neat Company
If you need a program to keep all of your receipts in one place and have the ability to report on them, then Neat is the program you want. Also, if you want to get rid of all the business cards you have laying around but keep the contact info, Neat is the program you need.
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Pros
Xero
  • Extracts data from documents both from a feed and a scan really quick.
  • Availability of automated feeds directly from the supplier.
  • Integration with accounting software e.g. Xero (now owned by them) and QBO.
  • Ability to auto-archive to many different cloud storage locations such as Google Drive and ShareFile.
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The Neat Company
  • Neat keeps all of your charge card receipts in one place.
  • Neat makes it easy to do your monthly breakdown of charges into categories.
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Cons
Xero
  • Although it is great that they can automatically get bank statements and transactions once linked, these links have been very unreliable historically.
  • Figuring out how to set up the automatic feed is cumbersome. You can land up being inundated with useless transaction data.
  • you have to upload each document separately. The program cannot differentiate/split PDFs.
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The Neat Company
  • Wish it had the ability to edit business cards, i.e. lighten dark ones.
  • Wish you could scan 2 pages into one receipt - to include backup.
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Usability
Xero
I think this is one of the easiest apps to use on both mobile and desktop. Once it was all set up by my bookkeeper all I needed to do was upload things. I recall the set up being quite simple and we've only made a few small changes over the years.
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The Neat Company
No answers on this topic
Support Rating
Xero
At the time we implemented Hubdoc (more than 2 years ago) it was quite cutting edge and did have strong advances from the competition plus its pricing was definitely more competitive (flat rate vs price per data extraction model). However, currently the competition has caught up and now many of Hubdoc's core features are being built into online accounting software natively.
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The Neat Company
The best support is not having to use support... and I have NOT had to use Neat support!
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Alternatives Considered
Xero
We did not get far into evaluating other solutions we were looking at because Hubdoc came highly recommended from peers, coupled with Xero and Gusto. The cost for Thompson-Reuters is high. We quickly honed in on Hubdoc due to cost and recommendation and are very glad that we did.
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The Neat Company
No answers on this topic
Return on Investment
Xero
  • We are processing much faster than expected
  • Clients are getting receipts in faster and allowing us not to stalk them to process their banking
  • It is a file for us besides attaching to the invoice we also have the history of bills/receipts in Hubdoc
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The Neat Company
  • Saves a lot of time by having digitized business cards.
  • Saves time categorizing charge card receipts at the end of the month.
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