HubSpot CRM vs. Sage Inventory Advisor

I think HubSpot CRM is really worth it for small to large organizations who have at least 5 sales people. You really get more use out of the program the larger your sales team is. HubSpot CRM is such a robust program it does take time to learn and you need to be prepared to scale with it for years. You will be better at utilizing it after year 2 than year 1 for sure.

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As we are selling products in multiple countries, we need multiple warehouses. Many apps out there is very much limited to one warehouse per account, but here we can track multi-warehouses so its really suited for our company and future scalability. It gives us clear advantage on forecasting, we can now prepare well for stockouts, and safety stock levels, it reduce cost for us from overstocking, thus giving us real ROI

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• With a unified workflow, we can effortlessly update contact records, generate sales deals, and dispatch personalized marketing emails.
• With Breeze AI, I can easily automate tasks by giving it the proper prompt. It doesn’t generate random text. It helps in managing tasks.

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• It gives us detailed metrics of product sales performance
• It gives us graph of sales forecast too
• It provides table with multiple customizable columns to activate for us to see important details
• It also gives a lot of filter options for us to be able to see priority items for attention
• It helped us create weekly and monthly reports that give us chance to plan ahead

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• The mobile app could be better. It is fine for quick updates or checking something on the go, but it feels limited compared to the desktop version.
• In my time of using Hubspot, the dashboard UI has changed twice I think, and it certainly isn't helpful when you're trying to get used a new view entirely.
• I have observed HubSpot CRM sometimes has issues with large lists, and shows incorrect number on the list page versus the detail page.
• Search can be improved, because sometimes it misbehaves or doesn't show what is expected.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• It still has some room for improvement, there's no option for custom formula
• We cannot also create a product barcode within the webapp
• Although PO label is possible, its just CSS and HTML, which is not friendly for team mates who usually manage it

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Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

There is a steep learning curve with HubSpot compared to more rigid Client/Case Management APIs. The platform's openness can be overwhelming to navigate and to teach to those who are technologically challenged. Once you learn the navigation and the tools needed to complete tasks, it becomes easier. There was a lot of clutter on the navigation menu. If your subscription doesn't give you access to a tool, you should be able to deactivate it or remove it from the navigation, which could reduce the platform's overwhelming nature.

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Although it helped us to reduce cost, and help our company to save time and money in making sure we are monitoring all of our products, avoid overstocking and avoiding stockouts, just like other apps out there, there is some room for improvements for the app - first, its too expensive for small teams, second, there are times some glitch in SKUs that are on both warehouses, it has less flexibility in custom reports, and customized barcode creation

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Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.

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If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate

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Our team and senior managers deemed these products worth reviewing and requested that every team assess them, enabling our company to make an informed decision about the software to purchase. Everybody checked, and a survey was conducted among all those employees. We received the most votes for HubSpot CRM, as most employees preferred it.

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We used Prediko before for few months to a year, and its visual is stunning, but its a startup company by that time and the development is slow. The integration is also barely limited at that time. Although in terms of prediction - its cheap alternative is already great for accurate forecasting of stockouts, how many and how much to order for replenishment, colorful warnings and notifications and simple reports. Its more cheaper than Sage Inventory Advisor, but we still chosen Sage Inventory Advisor because of how many functions Sage Inventory Advisor could offer, namely customizable reports, multi-warehouse options (not possible on Prediko) and easy integration to our apps for warehouses.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• When the decision came to explore a platform that would migrate our data and leave the transition as seamless as I would like to see more native options for automation possible, a number of products were suggested. Once we saw HubSpot CRM we knew it was for us. My division were the trial usage group...which has led to enterprise adoption and we couldn't be happier.
• I wish I could say that the support team has been awesome... but we haven't needed to utilize them, which is a testimony in its own right. The couple of minor issues we had were largely user education issues and were quickly handled.
• The commitment the entire HubSpot team has for, not just their clients, but anyone in business that is open to learn resonates with everything they do. I subscribed to their blog and the free resources they deliver is truly amazing and they deserve kudos.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• It reduced our warehouse storage cost as we can now plan ahead more accurately only buying what is needed
• It helps us save time in organizing our datasets, thus our time is now revolving more on product sourcing rather than too much time in forecasting
• We can now have a 3D view of our historical records and future scales, thus we can now more atleast near accurately predict future sales giving us data driven decision making easier

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info