TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Huntress

    Score9.5 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A

    Rapid7 InsightConnect

    Score10 out of 10
    N/ARapid7 offers InsightConnect, a SOAR solution that integrates with existing solutions to orchestrate vulnerability management processes from notification to remediation, so users can ensure critical issues are being addressed with every security advisory that comes in—while leaving human decision points where most critical. Automate actions to scan, find patches, and verify remediation.N/A
    Pricing
    HuntressRapid7 InsightConnect
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    HuntressRapid7 InsightConnect
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    HuntressRapid7 InsightConnect
    Considered Both Products
    Huntress Labs Incorporated
    No answer on this topic
    Rapid7
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    86%
    Implementation went as expected
    6 Answers
    Best Alternatives
    HuntressRapid7 InsightConnect
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Splunk SOAR
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Palo Alto Networks Cortex XSOAR
    Score1.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HuntressRapid7 InsightConnect
    Likelihood to Recommend
    9.2
    (13 ratings)
    7.9
    (7 ratings)
    Usability
    9.5
    (5 ratings)
    9.0
    (1 ratings)
    User Testimonials
    HuntressRapid7 InsightConnect
    Likelihood to Recommend
    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
    Read full review
    Rapid7
    Where Rapid7 InsightConnect excels is in environments needing the whole suite of virus protection and monitoring. In our environment we use it to make sure we have visibility over all endpoints, servers, hosts, and clusters to make sure that there are no vulnerabilities being left unattended too. It is also best in large environments. Since there are many endpoints, the automation from Rapid7 helps manage them all in an efficient manner.
    Incentivized
    Read full review
    Pros
    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
    Read full review
    Rapid7
    • The most significant difference is that we no longer have to examine endpoints and devices separately.
    • The cost.
    • The impact on the safety and efficiency of our business.
    Incentivized
    Read full review
    Cons
    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
    Read full review
    Rapid7
    • It would be great if Rapid7 InsightConnect could be configured based on pre determined specifications when installing the agent.
    • We've noticed that at times, there are certain network parameters needed in order for Rapid7 to collect and report data efficiently.
    • Sometimes there are issues with the discovery scan in Rapid7 making it hard to configure in the beginning.
    Incentivized
    Read full review
    Usability
    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
    Read full review
    Rapid7
    It's incredibly easy to set up, to use, to detect threats. It's easy to change, tweek and very quick to resolve all issues
    Incentivized
    Read full review
    Alternatives Considered
    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
    Read full review
    Rapid7
    Palo Alto was slightly cheaper, but more complex and would need the training to be effective. Splunk was comparative from a price standpoint, but the automation features of Rapid7 InsightConnect outweighed those of Splunk SOAR. Honestly, all of these are great choices, but for our environment, it made more sense to go with Rapid7.
    Incentivized
    Read full review
    Return on Investment
    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
    Read full review
    Rapid7
    • The automation and integration we set up in the dev cycle helped us provide evidence in audits
    • The automation and integration we set up in the dev cycle helped us fix vulns in our software prior to implementation thus increasing our security
    • Automations save massive time and headache's between infosec and devs
    Incentivized
    Read full review
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