TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Huntress

    Score9.5 out of 10
    N/AHuntress is a security platform that surfaces hidden threats, vulnerabilities, and exploits. The platform helps IT resellers protect their customers from persistent footholds, ransomware and other attacks.N/A

    InsightIDR

    Score8.6 out of 10
    N/AIn addition to their incident response service, Rapid7 offers InsightIDR, a combined XDR and SIEM that provides user behavior and threat analytics.

    $5.89

    per month per asset

    Pricing
    HuntressInsightIDR
    Editions & Modules
    No answers on this topic
    InsightIDR Advanced
    $5.89
    per month per asset
    Offerings
    Pricing Offerings
    HuntressInsightIDR
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—*500 asset minimum. Billed annually. All amounts are shown in U.S. dollars. International prices vary.
    More Pricing Information
    Community Pulse
    HuntressInsightIDR
    Considered Both Products
    Huntress Labs Incorporated
    No answer on this topic
    Rapid7
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    91%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    12 Answers
    Best Alternatives
    HuntressInsightIDR
    Small Businesses
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    Microsoft Defender XDR
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HuntressInsightIDR
    Likelihood to Recommend
    9.2
    (13 ratings)
    10.0
    (12 ratings)
    Usability
    9.5
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    HuntressInsightIDR
    Likelihood to Recommend
    Huntress Labs Incorporated
    Huntress is great for a managed service provider to provide a better cybersecurity stack to their endpoints/customers. Some smaller clients cannot afford high-priced SOC services but require SOC-level protection. Along with a couple of other layers of security, Huntress provides peace of mind for the MSP that if a threat were to arise, they would be notified with specific instructions for dealing with that threat.
    Incentivized
    Read full review
    Rapid7
    It has been brilliant for us in terms of understanding the behaviour affecting our endpoints and assets. We have full visibility of our alerts, which menas we can act on them immediately. We use a single pain of glass with dashboards that can be easily drilled down into to get further information. It has laso helped us eo create bespoke reports for senios Managmeent, while at the same time supports other teams like Network Mnagement and Operations.
    Incentivized
    Read full review
    Pros
    Huntress Labs Incorporated
    • Using the latest industry knowledge of threats that have been ongoing, but not previously known and projecting it back in time against their installed endpoints to identify machines that are vulnerable or breached and when it these events occurred
    • Very quiet. If they alert, it is a thing.
    • Very good at remediation.
    • They communicate extremely well when it matters.
    • While there are the most extensive products more often than not they are the first to alert us to a threat.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR does a very good job at keeping virus definitions up to date so that our threat intelligence is very up to date when knowing what to protect against.
    • It helps us by scanning all of our infrastructure components and highlights where improvements need to be made in security so we can be proactive with our security initiatives.
    • It has automated response mechanisms to triage and resolve any potentials risks allowing us to save time in the long run.
    Incentivized
    Read full review
    Cons
    Huntress Labs Incorporated
    • Now that they have EDR capability, they need to fully participate in MITRE testing for direct comparison against other EDR products.
    • Now that they are going into Managed Antivirus and EDR with isolation capabilities they need to update their SLA comparative to other vendors
    • Support for non-Windows OSes for consistency in a network
    • It would be nice to seed canary files in custom shares on servers.
    Incentivized
    Read full review
    Rapid7
    • Sometimes Rapid7 InsightIDR will be too locked down and without knowing will block applications and processes needed for day to day operation.
    • System scans with Rapid7 InsightIDR can be very bandwidth-heavy on the network and system resources.
    • From a recent incident, we have seen more and more false positives from Rapid7 InsightIDR on areas that we know are secure.
    Incentivized
    Read full review
    Usability
    Huntress Labs Incorporated
    We dropped SentinelOne in favor of Huntress because the UI was much more simplistic for the tier 1 techs to maintain. It beats the old web design model of three clicks to where you want to go. It is very intuitive. No one needs training to figure out how to navigate its console.
    Incentivized
    Read full review
    Rapid7
    No answers on this topic
    Alternatives Considered
    Huntress Labs Incorporated
    Firstly from a business model, [VMware] Carbon Black [Cloud Managed Detection] was not outfitted for the MSP where Huntress is very MSP-friendly from an affordably easy point to entry to value for money licensing. Carbon Black TS is not bad in anyway, well, that we found, but Huntress is a new layer of security that fits between the OS and AV layers to provide additional information, monitoring, and detection. With Huntress backing the MSP, [it] sure does help as well.
    Read full review
    Rapid7
    The biggest advantage it has the lightweight agent and smooth and less traffic chaos in network during log collection. Cloud Security always require extra efforts but InsightIDR reduce that burden as it has highly anticipated agents to which knows what they need to do when they captured malicious traffic.log collection and threat intelligence is major part in and xdr and here it stand out along others in the market, I started my career as qualys administration but I like InsightIDR much now.
    Incentivized
    Read full review
    Return on Investment
    Huntress Labs Incorporated
    • We have been able to lower operational costs by shifting to Huntress.
    • We've been able to cut costs to our clients by utilizing Huntress over competing products.
    • In spite of inflation, we've been able to keep our managed service prices at a steady, below market rate, because of Huntress.
    Incentivized
    Read full review
    Rapid7
    • Rapid7 InsightIDR has allowed us to be proactive in securing our systems as the vulnerability scans give us a lens at what we need to fortify when it comes to security.
    • In recent incidents its allowed us to save time and money as it mostly detects issues accurately and we are able to bring systems back quickly without too much downtime for the business.
    • With recent updates, we are confident that Rapid7 InsightIDR is a good solution for the long run as they are always making adjustments to their platform and improving it with every release.
    Incentivized
    Read full review
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