HVE ConneXions (a Sphere 3D company based in Texas) offers HVE (hybrid virtual engine) virtual desktop infrastructure, an appliance supporting desktop virtualization. The product line includes a non-converged VDI appliance and converged VDI appliances.
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Parallels RAS
Score 8.7 out of 10
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Parallels Remote Application Server (Parallels RAS, formerly 2X RAS), is application virtualization technology, billed as a solution to extend the life of legacy OS (like Windows XP) with its virtual desktop for any device.
Maltese company 2X Software developed the technology, but was acquired by Parallels (in Seattle, WA) in February, 2015 to extend their cross-platform support solutions.
$120
per year per user
Pricing
HVE-VDI Appliance
Parallels Remote Application Server (Parallels RAS)
Parallels Remote Application Server (Parallels RAS)
Likelihood to Recommend
Sphere 3D
HVE-VDI is well suited in just about any environment were desktops and servers need to be managed. Schools, Government institutions, Banks, Churches etc. If you are needing to run virtual desktops and just not sure on how to do so. HVE inc is for sure the company that you need.
Parallels RAS can be used in many scenarios, It can be a VDI platform for desktop replacement and a move to a more central virtualized infrastructure. It can allow you to publish a cloud app that can be accessed from anywhere on nearly any device avoiding the need to install anything on device. I can see its value in Retail, Remote services, Manufacturing, schools, etc. anywhere with an internet connection. It adds a secure layer in front of RDP services. It can be used to allow secure access to desktops or laptops from outside the office if this is something you need to do
The printing driver is quite excellent, both in the Parallels Client and on the HTML5 client.
Setup is incredibly easy; the default setup is very functional, and adding features is a breeze.
Speed is very acceptable in general for end-users, the clients adapt quite well to the amount of bandwidth available, and features are available to adjust further.
Maybe price. They do a really good job in their pricing... But sometimes it is still little about the price range for some small schools.
Choosing vendors. In my area, they have partnered with a small tech company that does not have a great track record. To be able to choose who I can purchase from would be great. But, they have worked with me to help with this.
Maybe easier to get onsite support. Most of the time a remote connection is how support works. To get on site is a little tough. But again, HVE has always come through. I'm just having to be very picky.
We have been using Parallels since it was called 2X - it is a major part of how we do business. It is fairly simple to use and maintain - staff like it, we like it. It is a product that makes a promise - and it keeps it. As Parallels evolves, and clean bandwidth becomes more readily available everywhere - it just makes sense to continue to use Parallels in our environment
You do not need to be an expert in IT to configure, manage or train anyone to use RAS. Everything about deployment was simple and straightforward although I do wish the integration with okta and SAML was there and it didn't require the use of Active Directory for certain parts of the deployment. We eliminated AD and use Okta exclusively but without the integration we are forced to setup local users and use WORKGROUP on the server. Not terrible, just not as streamlined or secure
If there are any issues with Parallels - they are usually more about the server operating systems than Parallels itself. It would be rare for us to have any reason to take Parallels offline - we schedule a reboot on the servers at 3am to keep the O/S itself fresh, but again - it is not a Parallels issue. If individual users have any issues we ask them to completely log out of parallels - which ends their session - and then back in - and that typically resolves the issue right away.
I am giving Parallels 9/10 on this one because the only application that sometimes seems slow or has issues - is Microsoft Outlook. It is sometimes the result of a pop-up that may not show up in the published application (vs full desktop). Other than that - pages load very quickly - and it does not seem to slow down other applications that are running at the same time. Most of our users run Outlook, softphone and Teams locally - and published applications for everything else. When they do that - it is very solid.
Good support in place if required, very helpful when it comes to upgrades or any issues faced. The support team is knowledgeable, friendly, and quick to respond to issues The company also provides a range of online resources, including a knowledge base, documentation, and forums, which can be helpful before raising a ticket
Overall, it was pretty simple compared to most other projects. Again, we had a strong familarity with the product so there was not much of a learning curve. Our 'biggest' issue is the end-user understanding of a 'local' application and a published application. For example - Online meetings need to run locally for camera/video to work smoothly so opening a link to a meeting from a published application continues to be an occasional issue.
Compared to other offerings, including Citrix and MS plain RDS - this product provides a different level of experience. Its load balancing capabilities are simple to roll out, and an entire farm can be up and running in hours, NOT days. Its OS independence and minimum resource usage, along with its RDS server optimization policies, make it very resource efficient.
We added our Integrated Services Staff to parallels, with filtered, published applications - in a single afternoon. We added licensing and installed the desktop client software on multiple platforms both in the office and at remote sites all on the same day - and got remote users that had never used the product up and running - very quickly.
They have made us one of the leading schools in our area for sure.
We were able to role out Texas Online State Testing with little to no problems. THIS IS HUGE!!
Less downtime... Their server solutions are one of the most stable in the business. I rarely ever have server issues. When you do, you can be back up and be going in Minutes.
Our customers have had dramatic cost decreases due to no longer needing IT departments to work with our software.
We've been able to charge more for our hosting services due to our customers saving money in the long run. Parallels Remote Application Server has more than paid for itself, and the increased income has gone right back into the business.
Both our customers and our company have benefited from this transition.
