TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Hyland RPA

    Score8.4 out of 10
    N/AHyland RPA is presented as a comprehensive RPA suite that enables organizations to reach the full potential of RPA technology — from process analysis to bot management. With Hyland RPA, organizations can automate inefficient and costly manual data-processing tasks without extensive system integration or custom coding, in order to reduce costs and improve efficiency, employee satisfaction, and information security and compliance.N/A

    Krista

    N/AN/AKrista Software develops the AI-led intelligent automation platform.. Krista enables companies to automate complete business processes by elegantly orchestrating people, apps, and AI. Krista uses natural language processing and machine learning to personify legacy systems allowing people to “Ask Krista” for a business outcomes.N/A
    Pricing
    Hyland RPAKrista
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Hyland RPAKrista
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Contact vendor for pricing information.
    More Pricing Information
    Best Alternatives
    Hyland RPAKrista
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Robotic Process Automation
    Score8.4 out of 10
    IBM Robotic Process Automation
    Score8.4 out of 10
    Enterprises
    UiPath Automation Platform
    Score8.5 out of 10
    UiPath Automation Platform
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Hyland RPAKrista
    Likelihood to Recommend
    8.4
    (2 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Hyland RPAKrista
    Likelihood to Recommend
    Hyland
    Hyland RPA is well suited for highly repetitive manual processes. It works really well with more modern web applications. It is more difficult to work with older client-server applications where fields, buttons, and links may be harder to identify, but with time and experience using the tools, most problems can be resolved.
    Read full review
    Krista
    No answers on this topic
    Pros
    Hyland
    • Configurability
    • Transparency
    • Ease of Implementation
    Incentivized
    Read full review
    Krista
    No answers on this topic
    Cons
    Hyland
    • Lack of dedicated support
    • Documentation
    • Training
    Incentivized
    Read full review
    Krista
    No answers on this topic
    Likelihood to Renew
    Hyland
    Our teams are now completely dependent on this solution and we've restructured our teams around the new processes we now have in place. It would be extremely difficult to be able to move forward without this product. We are more likely to buy more RPA bots than not renew at this point in time
    Incentivized
    Read full review
    Krista
    No answers on this topic
    Usability
    Hyland
    Both RPA Analyst and RPA Designer are easy to learn and with experience almost any manual process can be automated. Once, the infrastructure is understood any organization should be able easily scale up it's automation efforts across multiple departments.
    Read full review
    Krista
    No answers on this topic
    Support Rating
    Hyland
    Hyland has been very responsive to our support tickets. They have consistently responded within their SLA.
    Read full review
    Krista
    No answers on this topic
    Alternatives Considered
    Hyland
    Hyland RPA [(formerly AM Ensemble)] is much easier to configure and is fully integrated with Hyland. We probably would have used Selenium to accomplish what we were looking for but that required development resources and we were going to have to build in the integrations with Hyland and OnBase manually. This was useable out of the box and saved on development time
    Incentivized
    Read full review
    Krista
    No answers on this topic
    Return on Investment
    Hyland
    • Reduced the need to hire additional staff
    • 90-100% coverage of contract settling
    • Reducing errors
    Incentivized
    Read full review
    Krista
    No answers on this topic
    ScreenShots

    Hyland RPA Screenshots

    Screenshot of Hyland RPA Analyst, which enables users to analyze processes down to the click level and automatically documents process steps.Screenshot of the Hyland RPA Designer, that gives users with low code, drag and drop tools to create and modify automations.Screenshot of Hyland RPA Attended Automation AssistantScreenshot of Hyland RPA Attended Automation PiPScreenshot of Hyland RPA Manager

    Krista Screenshots

    Screenshot of Krista Software