HPA is a Business VPN, or Virtual Private Network, presented as a secret, safe tunnel on the internet that companies can use to keep their online stuff private and secure.
$5.99
per month per user
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
It is not necessary for a call center to use a secure network, but network admins need HPA. The reasoning behind this is that securing private access is so important.
I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
ZS CLI support to turn off ZIA and ZDX service specifically on mac.
Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
Features and ease of implementation. Unlike other options, Hyper Private Access offers comprehensive protection for sensitive data while being user-friendly, which was a crucial factor in our decision-making process. It stands out due to its scalability and flexibility when comparing Hyper Private Access to alternative solutions. Unlike competing products, Hyper Private Access adapts seamlessly to the evolving needs of our business, allowing for effortless expansion and customization as our requirements change over time. Hyper Private Access outperforms its counterparts by providing unparalleled reliability and uptime. While evaluating various options, we found that Hyper Private Access consistently delivers uninterrupted access to critical resources, minimizing downtime and ensuring uninterrupted operations, which was a crucial factor in our selection process.
The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
Positive impact: With the implementation of Hyper Private Access, the financial performance of our business has significantly improved. Enhancing access to sensitive resources and information has improved our performance, increasing ROI and greater productivity.
Negative impact: Hyper Private Access appears to have had no adverse effect on our overall business objectives. However, the results obtained through ROI measurements indicate that this technology cannot achieve significant results and has created less productivity.
Positive impact: Hyper Private Access has directly contributed to improving the efficiency and effectiveness of our business operations. By enhancing the security of sensitive data and improving access to it, we have successfully reduced risks and increased the speed of strategic decision-making, directly leading to improved financial performance and overall ROI of our business.
I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
