HyperOffice Enterprise Collaboration Suite vs. Pigeon Messengr (discontinued)

It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.

Pigeon Messengr functions well as a general communication tool. In my experience, the only area it is not well suited for is transferring documents with specialized file formats. I also am not aware of what its auditability is like, but we are using it so it must be there.

• Simple interface which makes it easy to operate.
• Great Features to facilitate the needs.

• Notifications - I can minimize the window while I'm working and new messages will pop up on my screen so I don't have to remember to check the channel.
• Statuses - we always put up a status of what we're working on, I like how you can hover over user names and it will show you their statuses.
• Overall look - I don't know if my company chose the color scheme but it's really sharp. Also love that I can use Dark Mode, easier on my eyes for sure!

• Takes time to learn the functionalities.
• A bit pricey for small companies.
• Extra help required to learn.

• Sometimes a message will get broken up and I am unable to view it all at once.
• It would be nice if it had a way to select a message as being unread. I like to leave messages unread as reminders but sometimes need to just read them first.
• It won't allow me to upload a picture because it has to be of a very small size. Would be more personal if I could use a picture on my profile.

I've never had it be not available.

Occasionally, files can take forever to upload and download, and the calendar integrations also don't work sometimes.

I've heard good things about the customer support team of HyperOffice but never had any experience myself.

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.

Pigeon Messengr has everything in one, although there are some things that could be improved, what product doesn't? I prefer it over some of the other platforms because it is more organized for our business needs and communications, and it has several updates a month to make sure everything is working properly.

I have not noticed any issues for a company of about 400 employees. I imagine the channel functionality would enable fairly unlimited scaling.

• Definitely. Got more features than expected for the price plan. Props to the team for that.

• Positive - less time wasted on emails
• Positive - less expensive than having a chat tool and a video tool (and phones!)
• Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings