Good Internal Communication Tool
September 29, 2022
Good Internal Communication Tool
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pigeon Messengr
We use Pigeon Messengr as our primary internal messaging tool. Prior to Pigeon Messengr, we had used mostly used email and phone calls, which were an absolute pain. Anyways, Pigeon Messengr has replaced these tools as a central portal that allows me to communicate both with my reports and my leadership in one convenient place, without the pain of having to go click back and forth between inboxes and email chains or having to scroll through email chains with everyone's eight-line signatures to finally find a document. Now it is all in one place.
- Search options. It isn't quite Google, but it is significantly easier for me to find specific messages and shared documents in the threads than it was when we were using email.
- Ad-hoc meetings. The Huddle feature is really great for those moments when you think "This would be so much easier said than written" but also don't want to walking across the office building and up and down stairs just to have a five minute chat.
- Mobile App: It's great for those days where I have a doctor's appointment to be in the loop available for the team. Keeping track of emails on my phone was a pain.
- File types. It works fine with your standard files (Word, Excel, CSV, etc.) but some of the reports put out by our software won't load, so it's back to email.
- Small thing, but the new message notification often will not go away.
- 1 on 1 and group communication
- File transfer
- Ad-hoc meetings
- Significant positive impact. While I can't provide company wide numbers (nor am I aware if we even track it specifically), I know that I personally probably save somewhere between 2-5 hours on any given week from not having to track down files and messages in email chains.
- Also security. Pigeon Messengr, as a purely internal messaging tool, reduces mishaps like employees cc'ing external clients on emails they shouldn't have access to.
Slack: Pigeon Messengr isn't as well known but does have many of the same features at a lower price point. Miro: I had actually used Miro in a previous position, but I expressed to my leadership that I very much thought it was the wrong kind of functionality for what we were doing. We typically just send messages and files and did not need the level of interaction that the Miro whiteboard provided.
Do you think Pigeon Messengr delivers good value for the price?
Yes
Are you happy with Pigeon Messengr's feature set?
Yes
Did Pigeon Messengr live up to sales and marketing promises?
Yes
Did implementation of Pigeon Messengr go as expected?
Yes
Would you buy Pigeon Messengr again?
Yes