Pigeon Messengr has been a huge lifesaver during the pandemic!
October 04, 2021

Pigeon Messengr has been a huge lifesaver during the pandemic!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pigeon Messengr

Our company uses Pigeon Messengr to have group chats and direct 1:1 chats. You can also have a notes page just for yourself. I like being able to easily connect with my coworkers without having to call or email them. It's also really useful since we are spread across multiple states, and even have a few employees in other countries. Ever since our company went remote due to the pandemic, this has become our primary means of communication.
  • The video integration tool is really nice because you don't have to open up a separate Zoom window if you need to meet "face to face"
  • I like being able to customize my alerts for different people/groups
  • I like the ability to set myself as "busy" so that I can focus without being disturbed
  • Sometimes it is laggy
  • Sometimes I don't get alerts even when I should be
  • I wish I could set time limits for "muting" alerts so I didn't have to manually set my status as available
  • I wish the mobile app worked better/had the same functionality
  • Quick and easy communication
  • Read receipts - you are sure when someone else has seen your message
  • Video conferencing on a large scale is easier than with other tools we have tried
  • Less expensive than phones
  • Positive - less time wasted on emails
  • Positive - less expensive than having a chat tool and a video tool (and phones!)
  • Negative - sometimes tone is hard to convey in text, and this has led to a couple of misunderstandings
Price and ease of use were major factors in our decision to work with PM.

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Pigeon Messengr is a really great tool for our company because we have lots of employees in lots of different departments. Being able to send a message that goes to a specific small set of people is really useful. Some information is not relevant for all employees and it is necessary to exclude them for privacy reasons or just to keep from cluttering their workspace. PM does this very well. I'm not sure it would be useful for a very small office or company that doesn't need to communicate across different locations/states/countries.

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