HyperOffice Enterprise Collaboration Suite vs. Sococo

It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.

We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.

• Simple interface which makes it easy to operate.
• Great Features to facilitate the needs.

• Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
• Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
• Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.

Incentivized

• Takes time to learn the functionalities.
• A bit pricey for small companies.
• Extra help required to learn.

• It would be great if it supported other major browsers. Not everyone has Chrome installed.
• The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.

Incentivized

It was easy to use but still needs lots of improvement to collaborate with other tools

Incentivized

I've heard good things about the customer support team of HyperOffice but never had any experience myself.

Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.

Incentivized

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.

I prefer Sococo over Lync/Skype for a few reasons. I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.

Incentivized

• Definitely. Got more features than expected for the price plan. Props to the team for that.

• Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
• It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.

Incentivized