2 Ratings
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Score 8 out of 100
6 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Hypersocket

HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Craig Lockley | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

Any organization that is running Office 365 for email should have EMS licenses. The benefits are manifold compared to the reasonable cost. Truthfully, I think a lot of the features should be part of an O365 Business Premium license, but since the EMS license is a drop in the bucket, it's hard to complain.
Patrick Plaisance | TrustRadius Reviewer

Pros

Hypersocket

  • Self service password resets
  • Ability to synchronize a primary account password with secondary accounts
  • Flexibility and intuitivness
Anonymous | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

  • Azure AD Single Sign-On -- this is my favorite feature of EMS + Security. It is easy to setup and MS has simple instructions for most popular cloud services.
  • InTune -- the changeover from the old InTune Client/Silverlight Portal has been painful, but once you get Win10 devices setup with InTune, management is a breeze.
Patrick Plaisance | TrustRadius Reviewer

Cons

Hypersocket

  • Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions.
  • Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product.
  • This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone.
Craig Lockley | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

  • InTune deployment via Hybrid Azure AD. The instructions seem very simple but there are lots of little areas you can get tripped up and there is little logging to see where you've gone wrong.
  • Advanced Threat Protection anti-impersonation. It is WAY too sensitive. Users emailing themselves from personal accounts get their mail sent to quarantine just because the name/label of the personal account matches their Office 365 mailbox name/label? HUH???
  • Licensing. Typical of Microsoft, what you're actually getting and details of licensing are confusing.
Patrick Plaisance | TrustRadius Reviewer

Alternatives Considered

Hypersocket

Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Anonymous | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

EMS integrates directly with Office 365. It offers multiple desired features in one product/subscription. It's difficult to do a 1:1 comparison between each product. OneLogin's pre-sales support was terrible and implementation was complex. Barracuda offers great email protection but hard to justify the cost when EMS can just be added on to existing Office 365 accounts and brings additional benefit in SSO, etc.
Patrick Plaisance | TrustRadius Reviewer

Return on Investment

Hypersocket

  • As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers.
  • There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor.
  • It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own.
Craig Lockley | TrustRadius Reviewer

Microsoft Enterprise Mobility + Security

  • SSO setup through Azure AD has saved IT staff countless hours of lost passwords, multiple password resets, offboarding departed staff accounts, etc.
  • Anti malware/phishing policies have prevented active malware/phishing campaigns.
Patrick Plaisance | TrustRadius Reviewer

Screenshots

Microsoft Enterprise Mobility + Security

Pricing Details

Hypersocket

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Enterprise Mobility + Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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