IBM AIOps Insights vs. Splunk Enterprise

It's ideal for large IT infrastructures that have access to huge amounts of data and to proactively identify issues before they occur. It can automate repetitive tasks and responses, which helps with early resolution. It is not suitable for smaller setups with less data as it leads to a huge cost burden on the business.

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I'm liking the newer products, and I'm looking forward to how they integrate with the overall product when they come together. Just log in and be able to query a large number of systems for similar issues or a unique one. That is a great fit for Splunk Enterprise, looking for a simple case or a simple String or something of that nature across multiple machines. It's a great fit for that to identify issues or particular software, whatever your scenario is, String, to find it across any particular server or group of servers, so that you can update or do a deployment or whatever it is you're looking to do.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Problem identification with the help of data and events much before they happen ensures smooth operations.
• Incident resolution: Provide real-time contextual information on the root cause of the issue and highlight historical data for similar events.
• Can automate routine tasks associated with incident management, which ultimately saves time.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• It is very useful in creating custom rules for analyzing system logs and display relevant information. The query language is very easy to learn.
• We can create custom UI to visualize the output of our data. The interface is very flexible. It also allows the sharing of rules among users.
• There is an open online community to help others. Stackoverflow also has a splunk community. These resources make it more convenient to learn.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has limited integration capability, especially for mainframe.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Splunk light limits number of users to 5. Wish there was a flexible license, where one could add more users.
• Splunk light does not let you add > few realtime alerts. Wish there was a flexible license, where one could add as many realtime alerts as wanted.
• Better insight into daily ingestion values

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.

You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

When properly setup and configured, Splunk is extremely reliable.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The online course was simple clear and described the main capabilities of the solution. There is also an initial module that can be done for free so anyone can familiarize themselves with the functionality of this solution. On the other hand, however, there could be more free online courses. Maybe even with a certificate, this would broaden the group of people who are familiar with the platform while increasing familiarity with the solution itself.

Smooth without too many major issues.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

- Breadth of service—Event and incident management, Automation capabilities, root cause analysis—IBM's brand image As I was not involved in the purchasing decision, I am not aware of all the reasons why this product was selected.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

A lot of products have natively inside their own dashboards and or their own logging repositories. And each one is difficult to learn or they're too complex or they're not verbose in the sense that they're not easy to mine the data that you're looking for. So that could be anything from the native logging that you find in other Cisco products. It's easier to use Splunk to draw the data that you're looking for as opposed to going to the individual's products themselves to get the logs that you're looking for.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Splunk can scale in to the petabyte per day range which of course is awesome

• Reduce downtime and improve service availability.
• Enhance productivity.
• Reduce cost and decision making.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Splunk has allowed developers to diagnose production issues when access of control was taken away from them to be allowed to view items in production environments and I believe that is invaluable.
• At times some developers weren't super happy about using it, but it was more of the fact that they were used to having production access and not creating their splunk queries to get information.
• Going one place to view logs was very beneficial to have.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info