TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM B2B Cloud Services

    Score9.3 out of 10
    N/AIBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A
    Pricing
    IBM B2B Cloud Services
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM B2B Cloud Services
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    IBM B2B Cloud Services
    Considered Both Products
    IBM
    Chose IBM B2B Cloud Services
    We went with IBM B2B Cloud Services because we felt that IBM has a very long track record of delivering enterprise-ready solutions to their customers. IBM professional services came in and clearly explained how they would help us integrate our current business process into the …
    Incentivized
    Chose IBM B2B Cloud Services
    IBM has the better brand name and better customer support. But, one would expect a fine product from such a large organization. Although, it counts good on good customer support, nice sharing and transitioning services; it lacks feature capabilities and providing a strong …
    Incentivized
    Chose IBM B2B Cloud Services
    IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of …
    Incentivized
    Chose IBM B2B Cloud Services
    1. Low cost.
    2. Support services.
    3. Transition services, including planning, design, project management and testing
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    IBM B2B Cloud Services
    Project Management
    Comparison of Project Management features of IBM B2B Cloud Services
    Feature
    IBM B2B Cloud Services
    8.2
    4 Ratings
    6% above category average
    Task Management8.74 Ratings
    Gantt Charts7.94 Ratings
    Scheduling8.74 Ratings
    Workflow Automation8.74 Ratings
    Mobile Access6.63 Ratings
    Search8.44 Ratings
    Visual planning tools8.64 Ratings
    Communication
    Comparison of Communication features of IBM B2B Cloud Services
    Feature
    IBM B2B Cloud Services
    8.4
    4 Ratings
    6% above category average
    Chat7.83 Ratings
    Notifications8.74 Ratings
    Discussions8.64 Ratings
    Surveys8.04 Ratings
    Internal knowledgebase9.54 Ratings
    Integrates with GoToMeeting7.02 Ratings
    Integrates with Gmail and Google Hangouts8.02 Ratings
    Integrates with Outlook9.63 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of IBM B2B Cloud Services
    Feature
    IBM B2B Cloud Services
    8.3
    3 Ratings
    3% above category average
    Versioning8.92 Ratings
    Video files8.92 Ratings
    Audio files7.92 Ratings
    Document collaboration8.92 Ratings
    Access control7.93 Ratings
    Advanced security features8.82 Ratings
    Integrates with Google Drive6.02 Ratings
    Device sync8.92 Ratings
    Best Alternatives
    IBM B2B Cloud Services
    Small Businesses
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    IBM B2B Cloud Services
    Likelihood to Recommend
    8.6
    (4 ratings)
    User Testimonials
    IBM B2B Cloud Services
    Likelihood to Recommend
    IBM
    We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
    Incentivized
    Read full review
    Pros
    IBM
    • Document process management
    • Transition services, including planning, design, project management and testing
    • Translation, community and visibility service
    • Trading partner community support
    Incentivized
    Read full review
    Cons
    IBM
    • Can't rely on huge data sets
    • Organizations is huge, it's tough to handle
    • Limited feature sets
    Incentivized
    Read full review
    Alternatives Considered
    IBM
    IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
    Incentivized
    Read full review
    Return on Investment
    IBM
    • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
    • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
    • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
    Incentivized
    Read full review
    ScreenShots