IBM's fine B2B cloud services product
March 20, 2018

IBM's fine B2B cloud services product

Himanshu Singh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with IBM B2B Cloud Services

In a world of cloud, one should expect a high rate of security, and the lowest possible errors in the context of sharing. IBM B2B Cloud Services has proved to be well-programmed unit still but it has much to achieve. We couldn't trust on B2B Cloud Services as we had expected more from an IBM group. It is a strategic decision to which cloud services we can use. The problem it has solved well is the team integrity with access to transparency has increased, hence giving us a good platform.
  • In every deployment of a product it came handy in testing.
  • Smooth Transitioning between documents
  • Good client support
  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
  • Positive - Good transparency
  • Positive - Good sharing capabilities
  • Negative - Not able to support large datasets
IBM has the better brand name and better customer support. But, one would expect a fine product from such a large organization. Although, it counts good on good customer support, nice sharing and transitioning services; it lacks feature capabilities and providing a strong foundation for large data sets. It has these points missing in it.
IBM B2B cloud services is well suited for [smaller] organizations. It has smooth transitioning services, good customer support. It has given good transparency. Good sharing capabilities. But, it is not well suited for large organizations. It won't be able to support large datasets, so it is not yet proven for large organizations.

IBM B2B Cloud Services Feature Ratings

Task Management
6
Gantt Charts
6
Scheduling
7
Workflow Automation
5
Mobile Access
5
Search
4
Visual planning tools
6
Chat
5
Notifications
7
Discussions
6
Surveys
7
Internal knowledgebase
7
Integrates with GoToMeeting
6
Integrates with Gmail and Google Hangouts
7
Integrates with Outlook
7
Access control
7
Integrates with Google Drive
6