IBM Datacap vs. SmartVault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Datacap
Score 9.9 out of 10
N/A
IBM® Datacap helps users streamline the capture, recognition and classification of business documents and extract important information. Datacap supports multiple-channel capture by processing paper documents on scanners, mobile devices, multi-function peripherals and fax. It uses natural language processing, text analytics and machine learning technologies, to automatically identify, classify and extract content from unstructured or variable documents. The software can reduce labor and paper…N/A
SmartVault
Score 5.5 out of 10
N/A
SmartVault is a file syncing and sharing option from the Houston based company of the same name.
$16
per user/per month
Pricing
IBM DatacapSmartVault
Editions & Modules
No answers on this topic
Starter
$16
per user/per month
Professional
$20
per user/per month
Accounting Pro
$40
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
IBM DatacapSmartVault
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM DatacapSmartVault
Features
IBM DatacapSmartVault
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
IBM Datacap
-
Ratings
SmartVault
8.3
2 Ratings
0% below category average
Document collaboration00 Ratings10.01 Ratings
Access control00 Ratings5.02 Ratings
File search00 Ratings10.01 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
IBM Datacap
-
Ratings
SmartVault
7.0
2 Ratings
21% below category average
User and role management00 Ratings9.01 Ratings
File organization00 Ratings5.02 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
IBM Datacap
-
Ratings
SmartVault
5.0
2 Ratings
53% below category average
Performance00 Ratings5.02 Ratings
Reliability00 Ratings5.02 Ratings
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User Ratings
IBM DatacapSmartVault
Likelihood to Recommend
9.5
(4 ratings)
1.0
(2 ratings)
Support Rating
9.0
(1 ratings)
2.0
(1 ratings)
User Testimonials
IBM DatacapSmartVault
Likelihood to Recommend
IBM
Once highly customized, IBM Datacap can suit any business unit and scenario. To realize accurate knowledge and insight base on business documents, I would emphasize use of IBM Datacap since it has robust OCR tool that ease document capturing.
Read full review
SmartVault Corporation
SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review
Pros
IBM
  • Machine learning automates document processing from external applications and sources like scanners.
  • Exporting data with just a click to other content repositories.
  • Redaction of data based on requester role. Therefore, we are able to block irrelevant or sensitive information based on the specification of users.
Read full review
SmartVault Corporation
  • Easy navigation
  • Email notifications
  • Document previews
Read full review
Cons
IBM
  • Supporting documentation is poor
  • UI is old fashioned
Read full review
SmartVault Corporation
  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
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Support Rating
IBM
Generally they are very good and reactive to our requests. if we find an issue our error they are quick to add a fix to the next release if needs be.
Read full review
SmartVault Corporation
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
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Alternatives Considered
IBM
It's easier to extract data from documents for analytics, unlike other similar platforms.
Read full review
SmartVault Corporation
Sales team was responsive, price was good, functionality was acceptable
Read full review
Return on Investment
IBM
  • We have protected and safeguarded business information by redacting documents to ensure that confidential data doesn’t reach to irrelevant business users or cyber attackers.
  • Business procedures automation has been enhanced by IBM Datacap as part of the Cloud pak, which eases workflow and decision management.
  • Being based on modern modular, IBM Datacap allows us to pay for what we use, thus no losses are encountered.
Read full review
SmartVault Corporation
  • has made sharing documents with large numbers of clients easier
  • has forced us into using their service, or spending time to find a better alternative, in my experience.
  • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
Read full review
ScreenShots