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IBM DevOps Code ClearCase vs. Motadata ServiceOps

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM DevOps Code ClearCase

    Score9.5 out of 10
    N/AAn enterprise-grade configuration management system that provides controlled access to software assets.N/A

    Motadata ServiceOps

    Score9 out of 10
    Small Businesses (1-50 employees)
    Motadata ServiceOps is an ITIL v4-aligned IT Service Management platform from Mindarray Systems Pvt. Ltd. It unifies service desk, IT asset management, and patch and package management into one platform with a shared CMDB, so teams run incidents, assets, and patching without stitching together separate tools. What It Does ServiceOps is built on Motadata's proprietary Deep Learning Framework for IT Operations (DFIT), the same framework behind Motadata ObserveOps. AI is…N/A
    Pricing
    IBM DevOps Code ClearCaseMotadata ServiceOps
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM DevOps Code ClearCaseMotadata ServiceOps
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Features
    IBM DevOps Code ClearCaseMotadata ServiceOps
    Incident and problem management
    Comparison of Incident and problem management features of IBM DevOps Code ClearCase and Motadata ServiceOps
    Feature
    IBM DevOps Code ClearCase
    -
    Ratings
    Motadata ServiceOps
    8.9
    1 Ratings
    9% above category average
    Organize and prioritize service tickets00 Ratings9.11 Ratings
    Service restoration00 Ratings9.11 Ratings
    Self-service tools00 Ratings9.11 Ratings
    Subscription-based notifications00 Ratings8.21 Ratings
    ITSM collaboration and documentation00 Ratings9.11 Ratings
    ITSM reports and dashboards00 Ratings9.11 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of IBM DevOps Code ClearCase and Motadata ServiceOps
    Feature
    IBM DevOps Code ClearCase
    -
    Ratings
    Motadata ServiceOps
    9.1
    1 Ratings
    12% above category average
    Configuration mangement00 Ratings9.11 Ratings
    Asset management dashboard00 Ratings9.11 Ratings
    Policy and contract enforcement00 Ratings9.11 Ratings
    Change management
    Comparison of Change management features of IBM DevOps Code ClearCase and Motadata ServiceOps
    Feature
    IBM DevOps Code ClearCase
    -
    Ratings
    Motadata ServiceOps
    8.6
    1 Ratings
    2% above category average
    Change requests repository00 Ratings9.11 Ratings
    Service-level management00 Ratings8.21 Ratings
    Best Alternatives
    IBM DevOps Code ClearCaseMotadata ServiceOps
    Small Businesses
    GitHub
    Score9.2 out of 10
    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Medium-sized Companies
    Git
    Score10 out of 10
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Enterprises
    Perforce P4
    Score7.5 out of 10
    Ivanti ITSM
    Score6.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM DevOps Code ClearCaseMotadata ServiceOps
    Likelihood to Recommend
    3.3
    (2 ratings)
    9.1
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    IBM DevOps Code ClearCaseMotadata ServiceOps
    Likelihood to Recommend
    IBM
    IBM Rational ClearCase might be better suited for a smaller / simpler code base. Larger code bases really slow it down... but then again there are better alternatives out there for source control
    Incentivized
    Read full review
    Motadata (Mindarray Systems)
    Well suited if a service desk is needed and you need to manage IT admins. It helps to sell IT services and deliver them to the clients more efficiently.
    Read full review
    Pros
    IBM
    • Rational ClearCase is excellent for handling versioning and branching. No other tool I've used has the depth that ClearCase has when it comes to handling complex branching scenarios and identifying where certain versions of particular files are within a particular configuration.
    • Rational ClearCase handles parallel development of many dependent applications really well.
    • The use of ClearCase Views to switch between projects and configurations is extremely convenient as opposed to the local workstation model of the competitors.
    Incentivized
    Read full review
    Motadata (Mindarray Systems)
    • Balancing the workload
    • Process automation
    • Asset discovery
    • Contract and SLA management
    • Get Single Pane Glass View
    • Root Cause Analysis with context
    • Reduce outages and improve performance
    Read full review
    Cons
    IBM
    • Extremely buggy.
    • Sometimes the repository gets locked for no reason.
    • Slow.
    Incentivized
    Read full review
    Motadata (Mindarray Systems)
    • Machine learning
    • AI chat-bot
    • Parch management
    • Multi Language Support is missing
    Read full review
    Usability
    IBM
    No answers on this topic
    Motadata (Mindarray Systems)
    Very easy to use. GUI is self explanatory. We normally do not have to tech new users on how to use the system, they can simply start working because e of the simplicity.
    Read full review
    Support Rating
    IBM
    No answers on this topic
    Motadata (Mindarray Systems)
    The support is superb - fast and ready to help. The team is really motivated to help not just to close the ticket. It is one of the best IT related support experience s ever.
    Read full review
    Alternatives Considered
    IBM
    If development is centrallized to one location and your company releases hundreds of customized versions of your software per year, then ClearCase is the best tool for managing the complexity of multiple versions of customized software. If your company has globally distributed development, then I'd recommend Team Foundation Server over ClearCase. If your organization uses Agile Methodologies, then I'd recommend TFS with GIT.
    Incentivized
    Read full review
    Motadata (Mindarray Systems)
    Motadata has a way better support from vendor and local partners. And Motadata is a one comprehensive absolutions not a bunch of modules connected together.
    Read full review
    Return on Investment
    IBM
    • Managed code versioning for many years.
    • Only one person can edit code at a time - slows processing down.
    • IBM is an expensive product to support.
    Incentivized
    Read full review
    Motadata (Mindarray Systems)
    • Increase the effectivness of IT staff
    • Keeping IT assets under control
    • 50% reduction in MTTR
    • Enhanced network availability and uptime by 20%
    Read full review
    ScreenShots

    Motadata ServiceOps Screenshots

    Screenshot of Service ManagementScreenshot of IT Asset & Configuration ManagementScreenshot of Patch & Deployment ManagementScreenshot of Agentic AI & OrchestrationScreenshot of MSP for ServiceOps