IBM Instana vs. SolarWinds Observability

Well-suited for an org with a large application base, where many microservices are created and destroyed daily. IBM Instana doesn't require any manual configuration, so deploying the Instana agents takes very little time. Data capture from IBM Instana is highly granular and can detect even short spikes lasting a few seconds. Not suitable for legacy applications where there will be rarely any changes. They can use a simpler monitoring mechanism. Also, highly dense data capturing can sometimes overload the information.

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- For small teams serving big organizations - it's a really simple tool to install and set up relatively quickly. - the new installer is also great - I don't have to understand what modules need to be installed; it's all streamlined. - The HCO Licensing allows you to run the Additional polling engines at a scale where the previous licensing model didn't. We can deploy APEs in locations now, which would not have been worth the investment in previously as there weren't enough devices in that location/region to spend the $$$$ on an APE License.

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• Can monitor application(s) and system(s) with very large throughput of transactions by the second ( it gets everything !!!)
• Provide strong drill down for your applications and will tell you where the points of failure of an application's is ( servers , network , Databases , etc you name it )
• Very easy to set up and have it up and running when using the SaaS solution. There's an on premise solution which works just as well but requires more effort and preparation from an infrastructure point of view for your teams to implement.
• Continuously improve their features and their agents auto-update and keep up. All while not interfering with your applications.
• Let's you create your own dashboards and visualizations that can be tailored for different kind of users with the data collected.
• Create your own events and smart alerts so you can know on the spot if something is happening or is likely to happen that needs addressing on your applications / systems

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• Automated dependency mapping is a big hit.
• High availability is extremely simple to implement.
• Simple to use and drill into issues.
• Analysis of growth patterns driving the recommendation engine.

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• It's very difficult to create custom dashboards, only a handful of scenarios can be visualized to dashboards.
• Extracting information from Instana to further analysis into excel for example is something that can be improved. Using an API to get data is very limiting.
• Open telemetry features which allow to send application data to Instana is not working as documented.

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• Can be complex to setup
• Is strongest with network resources
• Assumes a fairly large amount of base knowledge

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Instana has been able to fulfill our all requirement and provide out of box solution for multiple component like AWS RDS Monitoring and real time alerting setup on basis of that. it is also easy to integrate with other open-source alerting and monitoring tools which makes it easier to incorporate into our solutions

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IBM Instana totally alters our monitoring approach since it increases the stability of the system and simplifies the process of problem solving. And since it helps to lower the degree of alert exhaustion that we experience, it is a total game changer for us.

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- decent ease of use - good training materials - good documentation - acceptable level of expected knowledge

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IBM instana support team is good but when we ask them for support, they keep asking same thing again and again and mostly there is no solution

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Instana is much more robust and modern compared to our previous product which was AppDynamics. We compared Dynatrace and Datadog and they were very similar in many aspects. The licensing simplicity with Instana and our existing relationship with IBM made it a much more enticing option and accelerated the adoption timeline

Solarwinds has the best overlap of the two others I've mentioned - the other two tools (Datadog and Dynatrace) are great in their own way but Solarwinds is just good at everything; if I had to pick one tool of the above, it would be Solarwinds for the compatibility and ease of use, the other tools are more focused on being great at certain things while Solarwinds is the jack of all trades.

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• Increase up time by early failure identification and performance optimization based on findings in Instana.
• Enhance user experience by mapping user issues with backend failures
• Automated actions help fixing known issues without human intervention
• increase support team efficiency by root cause analysis which decrease the incident solving time

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• one license requiring 1 PO to be raised
• sharing costs between departments for monitoring under one platform using APEs

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info