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IBM Machine Learning for z/OS vs. Moveworks

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Machine Learning for z/OS

    Score10 out of 10
    N/AIBM Machine Learning for z/OS® brings AI to transactional applications on IBM zSystems. It can embed machine learning and deep learning models to deliver real-time insight, or inference every transaction with minimal impact to operational SLAs.N/A

    Moveworks

    Score8 out of 10
    N/AMoveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.N/A
    Pricing
    IBM Machine Learning for z/OSMoveworks
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Machine Learning for z/OSMoveworks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IBM Machine Learning for z/OSMoveworks
    Small Businesses
    TensorFlow
    Score7.6 out of 10
    No answers on this topic
    Medium-sized Companies
    Google Cloud AI
    Score8.7 out of 10
    No answers on this topic
    Enterprises
    Google Cloud AI
    Score8.7 out of 10
    SymphonyAI Apex Aspen
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Machine Learning for z/OSMoveworks
    Likelihood to Recommend
    10.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Machine Learning for z/OSMoveworks
    Likelihood to Recommend
    IBM
    IBM Watson Machine Learning is an AI-based scalable self-learning model for any type of business. It can be used to help any company automate repetitive tasks, predict future trends, and make data-driven decisions. I used it to predict stock prices based on certain variables. It works well, cost me nothing, and gives me the ability to create my own AI-based models that I can use for any purpose.
    Incentivized
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    ServiceNow
    Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk.
    Incentivized
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    Pros
    IBM
    • Good machine learning tool
    • Easy integration
    Incentivized
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    ServiceNow
    • Understanding employee questions and serving up information and answers
    • Very easy to add new content into the chatbot
    • Excellent customer support
    Incentivized
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    Cons
    IBM
    • Proper usage of REST API documentation is missing.
    • Not localization friendly, cannot support regional or local language documents.
    Incentivized
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    ServiceNow
    • Conversations, asking users refining questions to better tailor responses
    Incentivized
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    Support Rating
    IBM
    IBM had a hard time providing business level support. There were a lot of data scientists and technology experts but rarely a simple business person shows up. Also the way IBM operates IBM Consulting has competing priorities as compared to IBM Technology. This has resulted in a lot of confusion at the client's end.
    Incentivized
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    ServiceNow
    No answers on this topic
    Alternatives Considered
    IBM
    We have been using Microsoft Azure as a machine learning tool. But the challenges remain the same. These are all tools that you need a robust analysis before a decision on the tool. Unfortunately, the technology company cannot make that determination due to lack of core business understanding. Without that the project is doomed.
    Incentivized
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    ServiceNow
    No answers on this topic
    Return on Investment
    IBM
    • Create secure business environment.
    • Save upto 90% of manual labor.
    • Improve my sales and marketing ROI.
    Incentivized
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    ServiceNow
    • 22% reduction in calls to support channels
    • Employee growth without needing to add support personnel
    Incentivized
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    ScreenShots