Likelihood to Recommend
IBM Maximo is highly flexible, being able to suit the needs of most of the business that relies on any sort of asset to operate accordingly. Out of the box, Maximo is better suited for companies with large inventories in multiple sites looking for a centralized tracking solution for all of its assets. But, with the proper customization and implementation, it is able to suit small business looking for an efficient solution to track it's inventory as well.
- We like Maximo because it is highly configurable. We have faced challenges in the past where a lot of customizations have been done. This has resulted in a lot of pain when going for upgrades.
- The recent development in the Asset Performance management area and having the capability to analyze the data has got us really excited and we are looking forward to more advanced capabilities in Maximo 7.6.
- We have also enjoyed the capabilities it has provided in the operator log and managing our asset master data.
- Hard to implement. A high number of resources and manpower is necessary to implement and upgrade IBM Maximo due to its robustness and number of functionalities.
- Version fragmentation. Due to the challenge imposed by a version upgrade, it is common to find systems relying on legacy versions of Maximo which might become a challenge for the support team.
- Unfriendly UI. The excess of functionalities and services available might become a challenge for a starting user. Although it is possible to customize the UI to fit the exact needs of each user, it is important to map exactly what each user needs.
IBM Maximo 8.0
Based on 1 answer
User friendly. No additional training is required for new users. Easy to use. Ticket creation is very simple.
We were using an old software called MPX that had a lot of problems. We wanted to change it and move to a solution that would help us improve. The most used software for asset management in the market was IBM Maximo, so we didn't hesitate to adopt it. We have no regrets.
Return on Investment
- Maximo has been a bit of challenge to deploy but we know that in the long term integrated asset management will be key to our success.
- We do have a good return on investment when it comes to managing inventory in Maximo.
- We feel that IBM has not done a good job of providing big picture thinking on how we can take strategy across the asset life cycle and execute that in a single system, i.e. Maximo.
Premium Consulting/Integration Services—
Entry-level set up fee?