My experience with IBM Maximo Application Suite.
February 05, 2026

My experience with IBM Maximo Application Suite.

Damien Carlier | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with IBM Maximo Application Suite

I am a manufacturing/production engineer in our organisation. IBM Maximo Application Suite software is my daily companion. The software supports asset management. Using the software, we can monitor and optimize our system's performance and conduct predictive maintenance to prevent sudden downtime. The software is robust and cost-effective.

Pros

  • The software is very effective in trend analysis and downtime tracking.
  • IBM Maximo Application Suite is well suited in preventive maintenance and predictive maintenance.
  • Ease of use and seamless ingestion with our other tools, such as Mpower, Omino, and Maximal.

Cons

  • The software is available only in three languages: English, Portuguese, and Spanish. This limits its implementation.
  • Poor customer care services. The software has very unresponsive live support service providers. I prefer contacting them online.
  • Use of the software has significantly improved operational efficiency in our organisation by streamlining processes and preventing system failures.
  • IBM Maximo Application Suite has reduced unplanned downtime by enhancing preventive maintenance.
  • Introduction of the product in our industry enabled data-driven decision-making through real-time performance analytics and reporting.
Preventive maintenance and scheduling. Inventory control and inspection management. Asset life cycle management. Condition monitoring and predictive maintenance.
Introduction of the software in our organisation has streamlined and automated many of our complex processes. The product has provided us with real-time system performance data and alerts for potential breakdowns. It has also reduced downtime by ensuring accurate, timely system diagnostics that can prevent failures.

Do you think IBM Maximo Application Suite delivers good value for the price?

Yes

Are you happy with IBM Maximo Application Suite's feature set?

Yes

Did IBM Maximo Application Suite live up to sales and marketing promises?

Yes

Did implementation of IBM Maximo Application Suite go as expected?

Yes

Would you buy IBM Maximo Application Suite again?

Yes

The software is very well-suited to asset lifecycle management and system condition monitoring. User-friendliness of the product and effectiveness in managing work orders. The software's pricing is much more affordable than that of other EAM systems. Many improvements are needed in the customer support services department. Delays in response are costly.

Comments

More Reviews of IBM Maximo Application Suite

  1. Home
  2. Enterprise Asset Management Software
  3. IBM Maximo Application Suite Reviews
  4. User Review of IBM Maximo Application Suite