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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Maximo Real Estate and Facilities

    Score9 out of 10
    N/AIBM Maximo Real Estate and Facilities (formerly Tririga) is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.N/A

    Simpro

    Score8.4 out of 10
    N/ASimpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A
    Pricing
    IBM Maximo Real Estate and FacilitiesSimpro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Maximo Real Estate and FacilitiesSimpro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Simpro uses quote-based pricing tailored to each business and its requirements. A personalized demo and consultation are available. Simpro does not offer a self-service free trial or free version. Pricing varies based on the selected platform capabilities, add-ons, onboarding, training, and professional services.
    More Pricing Information
    Community Pulse
    IBM Maximo Real Estate and FacilitiesSimpro
    Considered Both Products
    IBM
    No answer on this topic
    Simpro Software
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    IBM Maximo Real Estate and FacilitiesSimpro
    Small Businesses
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    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    No answers on this topic
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    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Maximo Real Estate and FacilitiesSimpro
    Likelihood to Recommend
    10.0
    (3 ratings)
    8.0
    (7 ratings)
    Usability
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Maximo Real Estate and FacilitiesSimpro
    Likelihood to Recommend
    IBM
    It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
    Incentivized
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    Simpro Software
    Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
    Incentivized
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    Pros
    IBM
    • Diverse categories of requests available
    • Ability to be as descriptive as possible without character limit
    • Ease of mass resource assignment for tasks
    • Ease of mass maintenance task/request printing work orders
    • Clean site layout that is easy to navigate
    Incentivized
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    Simpro Software
    • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
    • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
    Incentivized
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    Cons
    IBM
    • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
    • It can be a bit slow when processing requests, pulling up maps.
    • Trigia holds a lot of information, which is good but it could be easier to get to at times.
    Incentivized
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    Simpro Software
    • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
    • Ability to color code jobs, quotes by criticality.
    • Assign status to equipment (e.g. "ordered"; "arrived").
    Incentivized
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    Usability
    IBM
    I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
    Incentivized
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    Simpro Software
    As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
    Incentivized
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    Reliability and Availability
    IBM
    In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
    Incentivized
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    Simpro Software
    No answers on this topic
    Performance
    IBM
    TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
    Incentivized
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    Simpro Software
    No answers on this topic
    Support Rating
    IBM
    The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
    Incentivized
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    Simpro Software
    It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
    Incentivized
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    Implementation Rating
    IBM
    Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
    Incentivized
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    Simpro Software
    No answers on this topic
    Alternatives Considered
    IBM
    Much faster web based program with more category options and ease of mass batch printing.
    Incentivized
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    Simpro Software
    monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
    Incentivized
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    Scalability
    IBM
    TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
    Incentivized
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    Simpro Software
    No answers on this topic
    Return on Investment
    IBM
    • It's a positive and works well with the business.
    • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
    • The pros outweigh the cons when using Tririga.
    Incentivized
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    Simpro Software
    • Increased team collaboration.
    • Increased inventory awareness.
    • Decreased down time between jobs.
    Incentivized
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    ScreenShots

    Simpro Screenshots

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