Best thus far and always improving
Andrew Means | TrustRadius Reviewer
February 08, 2020

Best thus far and always improving

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with simPRO

simPRO has been a great tool for our business. We have transitioned from all our other PM software to this and it has been great! It did take some time to set it up initially and we are still learning new things every day. All in all tho, it has been great. I do wish we had more options on the BI reporting to pull reports in real-time rather than every 24 hours. I have been in contact with customer support though and they have been helping me to work on a solution.
  • Real time quotes utilizing the catalog.
  • Job costing.
  • More options on the BI Reporting.
  • Ability to customize views similar to Knack or Sales Force.
  • It has allowed us to start to log cost.
  • Track our customers throughout various stages in the process.
It is better than using Zendesk or trying to custom build a system. Zendesk and so many other tools are so focused on the sales aspect of things and don't give you enough back end options like job costing, inventory management, etc. It is the best tool I have used for solar project management thus far.
It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.

Do you think simPRO delivers good value for the price?

Yes

Are you happy with simPRO's feature set?

Yes

Did simPRO live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of simPRO go as expected?

Yes

Would you buy simPRO again?

Yes

This software is great for the construction industry. Especially if you are doing in-home estimates. For example, it would be the best option in the industry, to my knowledge, for an HVAC, electrical service or plumbing business. They are always listening to their customers and evolving based on the customer's feedback and needs.

simPRO Feature Ratings

Plan distribution & viewing
8
Plan markups & sharing
8
Document sharing
8
Issue tracking & punchlists
4
Photo documentation
7
Jobsite reports
7
Collaboration & approvals
7
As-built drawings
7
Mobile app
3
Submittal design and management
7
Takeoff tools
7
Job costing
8
Cost databases
7
Cost calculator
8
Bid creation
8