IBM Sterling Order Management vs. Infor Nexus

It's perfect for medium to large retailers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is good in integrating with multiple 3rd party service providers to create a single source of truth. It does not have user friendly GUI that delays in getting the information required by the user. Any new requirements always need investment and time to develop. It allows user to create report template and schedule reports to personal email that help to save time.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Centralizing data.
• Instantaneously updated data.
• Ad hoc reporting.

• Allows connectivity of EDI with 3rd party forwarder to transmit shipment data and milestones against the shipments
• Choosing the most economical and quickest routing for a purchase order
• Allows integration with SAP, Oracle, external service providers easily to make single source of truth for the operational information

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• RCP Based deployment
• Wider variety of sourcing configuration
• Product Documentation
• COM Features need to better so that Customer case handling is facilitated

• GUI is not as user friendly as it should be, and a training is required
• Filtering of shipments are not easy and intuitive to user, and it is a bit problematic to find details when a limited information is available to search
• Creating new methodology of report template require new development which require investment

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.

Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is better in integration with 3rd party service providers and quick turn around time and dedicated error resolution in receiving the data. We had inhouse SME from Infor Nexus team which allows quick development cycle and faster implementation. It allows visibility of milestones which is not available in SAP TM.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Optimal inventory management resulted in more orders per minute and good ROI and customer experience

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It definitely creates value and enables user to reduce turn around time for reporting
• It helps to reduces the resources used to create manual reports with high data accuracy
• Implementation of Control Tower required investment more than $250k with ROI 23% within the first year and break even at 3.5 years

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info