IBM Sterling Order Management vs. ITEM OMS

IBM Sterling Order Management

15 Reviews and Ratings

ITEM OMS

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IBM Sterling Order Management	Score8 out of 10	N/A	IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.	N/A
ITEM OMS	N/A	Mid-Size Companies (51-1,000 employees)	Item OMS is a cloud-based order management system designed specifically for eCommerce businesses seeking to streamline their operational workflows. The system centralizes critical business functions through its unified sales order management capabilities, allowing organizations to track order statuses, fulfill orders efficiently, and maintain consistency across multiple sales channels. The platform incorporates real-time print task monitoring functionality that provides instant visibility…	$30 per month per user

Pricing

IBM Sterling Order Management

ITEM OMS

No answers on this topic

No answers on this topic

Pricing Offerings
IBM Sterling Order Management	ITEM OMS
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

Optional

—

—

Best Alternatives
	IBM Sterling Order Management	ITEM OMS
Small Businesses	Webgility Score9.6 out of 10	Webgility Score9.6 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	IBM Sterling Order Management	ITEM OMS
Likelihood to Recommend	7.0 (5 ratings)	- (0 ratings)
Likelihood to Renew	8.4 (3 ratings)	- (0 ratings)
Online Training	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	IBM Sterling Order Management	ITEM OMS
Likelihood to Recommend	IBM It's perfect for medium to large retailers Incentivized Verified User Read full review	ITEM No answers on this topic
Pros	IBM Centralizing data. Instantaneously updated data. Ad hoc reporting. Gregory Powell Inventory Control Analyst Read full review	ITEM No answers on this topic
Cons	IBM RCP Based deployment Wider variety of sourcing configuration Product Documentation COM Features need to better so that Customer case handling is facilitated Raj Samrat Chaudhuri Senior Manager - Projects Read full review	ITEM No answers on this topic
Likelihood to Renew	IBM The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce. Verified User Read full review	ITEM No answers on this topic
Alternatives Considered	IBM Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking Incentivized Verified User Read full review	ITEM No answers on this topic
Return on Investment	IBM Optimal inventory management resulted in more orders per minute and good ROI and customer experience Incentivized Verified User Read full review	ITEM No answers on this topic
ScreenShots		ITEM OMS Screenshots