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IBM Sterling Order Management vs. iVend Retail

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    iVend Retail

    Score8 out of 10
    N/AiVend Retail is a point-of-sale software solution with features such as stock management with handheld devices and SMS integration.N/A
    Pricing
    IBM Sterling Order ManagementiVend Retail
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementiVend Retail
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementiVend Retail
    Small Businesses
    Webgility
    Score9.6 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementiVend Retail
    Likelihood to Recommend
    7.0
    (5 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementiVend Retail
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    CitiXsys
    iVend Retail is very scalable, so can be used for small retailers, as well as multi-branch retailers. As the software is intuitive, training times are not extensive and allow a user to progress with other areas as they become familiar with the software. Any retailer will be familiar with the functions within a POS package, but there are many extra in iVend.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    CitiXsys
    • Recording sales
    • Stock management
    • Sales reporting
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    CitiXsys
    • Other ERP connections
    • Cross language support
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    CitiXsys
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    CitiXsys
    The alternatives in the market may be able to achieve some of what iVend does, but there is not an alternative around that can offer all options. iVend has POS, loyalty, ecom, passes, ERP and much more out of the box, without having to customise. This results in a low overall base cost.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    CitiXsys
    • Low initial cost to implement
    • Omni channel at the centre
    Incentivized
    Read full review
    ScreenShots