IBM Sterling Order Management vs. Manhattan Active® Supply Chain

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling Order Management
Score 8.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Manhattan Active® Supply Chain
Score 6.7 out of 10
N/A
Manhattan Associates offers Manhattan Active Supply Chain, a broade suite of applications which combines the Manhattan Active Distribution Warehouse management software and modules dedicated to workforce and warehouse management, and Manhattan Transportation, a suite dedicated to transportation and logistics.N/A
Pricing
IBM Sterling Order ManagementManhattan Active® Supply Chain
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling Order ManagementManhattan Active® Supply Chain
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Sterling Order ManagementManhattan Active® Supply Chain
Features
IBM Sterling Order ManagementManhattan Active® Supply Chain
Supply Chain Planning
Comparison of Supply Chain Planning features of Product A and Product B
IBM Sterling Order Management
-
Ratings
Manhattan Active® Supply Chain
8.1
1 Ratings
10% above category average
Custom alerts00 Ratings8.01 Ratings
Scenario-based planning00 Ratings7.01 Ratings
Resource optimization00 Ratings8.01 Ratings
Supply forecasting00 Ratings10.01 Ratings
Capacity estimation00 Ratings10.01 Ratings
Employee allocation00 Ratings6.01 Ratings
Supply network coordination00 Ratings8.01 Ratings
Procurement Management
Comparison of Procurement Management features of Product A and Product B
IBM Sterling Order Management
-
Ratings
Manhattan Active® Supply Chain
6.8
1 Ratings
8% below category average
Raw material sourcing00 Ratings6.01 Ratings
Supply market analysis00 Ratings7.01 Ratings
Cost analysis00 Ratings7.01 Ratings
Expense Logging00 Ratings7.01 Ratings
Order Fulfillment Management
Comparison of Order Fulfillment Management features of Product A and Product B
IBM Sterling Order Management
-
Ratings
Manhattan Active® Supply Chain
8.5
1 Ratings
8% above category average
Order fulfillment optimization00 Ratings10.01 Ratings
Return services00 Ratings7.01 Ratings
Purchase order generation00 Ratings10.01 Ratings
Purchase order tracking00 Ratings8.01 Ratings
Supplier delivery scheduling00 Ratings8.01 Ratings
Pricing and product configurations generation00 Ratings8.01 Ratings
Logistics and Transportation Management
Comparison of Logistics and Transportation Management features of Product A and Product B
IBM Sterling Order Management
-
Ratings
Manhattan Active® Supply Chain
7.6
1 Ratings
4% above category average
Packaging00 Ratings8.01 Ratings
Delivery planning00 Ratings8.01 Ratings
Route optimization00 Ratings8.01 Ratings
Shipping performance00 Ratings8.01 Ratings
Fleet management00 Ratings6.01 Ratings
Warehouse & Inventory Management
Comparison of Warehouse & Inventory Management features of Product A and Product B
IBM Sterling Order Management
-
Ratings
Manhattan Active® Supply Chain
9.0
1 Ratings
13% above category average
Automation of warehouse operations00 Ratings10.01 Ratings
Inventory storage00 Ratings10.01 Ratings
Stock monitoring00 Ratings7.01 Ratings
Inventory tracking00 Ratings10.01 Ratings
Inventory and price forecasting00 Ratings8.01 Ratings
Demand Management
Comparison of Demand Management features of Product A and Product B
IBM Sterling Order Management
-
Ratings
Manhattan Active® Supply Chain
6.8
1 Ratings
7% below category average
Demand signal sensing00 Ratings6.01 Ratings
Demand forecasting00 Ratings7.01 Ratings
Customer analytics00 Ratings6.01 Ratings
Inventory stock optimization00 Ratings6.01 Ratings
Sales and operations planning00 Ratings8.01 Ratings
Pricing and promotion tracking00 Ratings8.01 Ratings
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User Ratings
IBM Sterling Order ManagementManhattan Active® Supply Chain
Likelihood to Recommend
7.0
(5 ratings)
8.0
(1 ratings)
Likelihood to Renew
8.4
(3 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Sterling Order ManagementManhattan Active® Supply Chain
Likelihood to Recommend
IBM
It's perfect for medium to large retailers
Read full review
Manhattan Associates
Its a good product and its easy to interconnect with any other product seamlessly for the product optimization. Using Manhattan Active Supply Chain will increase warehouse productivity and equipment efficiency. It has a flexible approach in which companies can take advantages of the new features that are released by the Manhattan. Manhattan also has a great support team to help customers.
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Pros
IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
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Manhattan Associates
  • This product offers great functionality to optimize a business's supply chain processes.
  • I like that it is easy to use.
  • Pretty much self explanatory once you get logged in.
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Cons
IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
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Manhattan Associates
  • I don't get very many orders that have to be routed through this portal.
  • If it has been a while since logging in, I have to request that my account be unlocked.
  • While there was great functionality, the ability to custom tailor the platform to a unique business process was limited.
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Likelihood to Renew
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
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Manhattan Associates
No answers on this topic
Alternatives Considered
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
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Manhattan Associates
Manhattan Active Supply Chain is user friendly and easy to navigate. It's good with inventory management. Small variances in inventory
can have big repercussions in your supply chain and I prefer to use a stable product, so I feel the best choice is Manhattan Active Supply Chain. Also the tool's good with planning and forecasting, it provides sophisticated tools that anticipate demand.
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Return on Investment
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
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Manhattan Associates
  • Supply-chain solutions have the power to help organizations understand and model consequences
  • It was strategically designed
  • Its a good product
Read full review
ScreenShots