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IBM Sterling Order Management vs. MicroBiz

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    MicroBiz

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

    $60

    per month

    Pricing
    IBM Sterling Order ManagementMicroBiz
    Editions & Modules
    No answers on this topic
    MicroBiz Cloud
    $60
    per month
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementMicroBiz
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$200 per installation
    Additional Details——
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementMicroBiz
    Small Businesses
    Webgility
    Score9.6 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
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    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementMicroBiz
    Likelihood to Recommend
    7.0
    (5 ratings)
    8.3
    (2 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementMicroBiz
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    MicroBiz LLC
    Suitable for small and mid sized retail businesses. Many features to automate operations (bar code scanning throughout application, auto generate POS based on mix/max, stock look-up). May not be ideal for large retail stores. Lacks integrations with ERP systems such as SAP or Oracle. Missing some specialty features such as serialized inventory.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    MicroBiz LLC
    • Ring up transactions and take payments
    • Manage inventory
    • Management Reporting
    • Discounts and promotions
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    MicroBiz LLC
    • Missing a couple helpful features (such as a free loyalty program)
    • The formatting on some screens is whacky and the font can be small
    • It could be easier to email receipts (need to set this before the transaction)
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    MicroBiz LLC
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    MicroBiz LLC
    It was close but we just liked some of the features in microbiz better. Plus it was cheaper
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    MicroBiz LLC
    • Really amazing value for the monthly fees. Less expensive than other serious cloud POS applications
    • Synch with QBO allows us to save time manually entering financial data into our accounting system
    • Bar code scanning in both the front end and back end saves time and money
    Incentivized
    Read full review
    ScreenShots

    MicroBiz Screenshots

    Screenshot of MicroBiz Cloud runs on iPads, Macs and PCsScreenshot of Register Screen - Ring Up Sales Quickly and Easily.  Quickly scan items into the register using bar codes – or add items with one touch. Discount individual items, groups of items or the entire transaction. You can do price checks and check inventory. It’s so intuitive that employees will be able to use the POS application with almost no training.Screenshot of Register Screen  - Add any items to a transaction with one touch – even non-inventory items such as service and delivery charges. The keys can be set to prompt for the price or the size or color of an item. You can set up an unlimited number of Quick Pick Panels, use colors to highlight keys and arrange them in any order that you choose.Screenshot of Customer Order Dashboard - Manage Layaways, Work Orders, Deliveries and Phone Orders. Use the Orders in Progress capabilities in MicroBiz to manage layaways, phone orders and orders in progress.  You can collect a deposit and set whether the order will be fulfilled via store pick-up, shipment or delivery.Screenshot of Filtered Product Search - Use multiple ways to search for products and add them to a transaction. In addition to the top product search bar, MicroBiz Cloud features a flexible advance search feature.  This feature allows you to search by item name, SKU, style, UPC or Alternate ID.  Search results can be displayed in table format or as product tiles.  Advanced filters allow you to view results by category, vendors, brand, color, size or other attribute.Screenshot of Product Record - Simple and Matrix Products and Flexible Pricing Schemes.  Products records are critical to a retail system – as the sale of products and services drives revenue.  Our product records make your job easier by offering all kinds of flexibility and capabilities around product type (simple products, matrix products, prompt for price, services, etc) and pricing strategies (discounts, promotions, customer-based pricing, quantity-based pricing).