TrustRadius

IBM Sterling Order Management vs. Order Desk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Sterling Order Management
Score 8.0 out of 10
N/A
IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A
Order Desk
Score 0.0 out of 10
N/A
Order Desk's dynamic features help it to be customized to automate even the most unique order management workflows. Its Rules Engine can be used to split orders, add data before they're sent for fulfillment, and filter by country.​N/A
Pricing
IBM Sterling Order ManagementOrder Desk
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Sterling Order ManagementOrder Desk
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
IBM Sterling Order ManagementOrder Desk
Best Alternatives
IBM Sterling Order ManagementOrder Desk
Small Businesses
Webgility
Webgility
Score 9.6 out of 10
Webgility
Webgility
Score 9.6 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 7.6 out of 10
Accounting Seed
Accounting Seed
Score 7.6 out of 10
Enterprises
SAP Cloud ERP
SAP Cloud ERP
Score 8.5 out of 10
SAP Cloud ERP
SAP Cloud ERP
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Sterling Order ManagementOrder Desk
Likelihood to Recommend
7.0
(5 ratings)
-
(0 ratings)
Likelihood to Renew
8.4
(3 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
User Testimonials
IBM Sterling Order ManagementOrder Desk
Likelihood to Recommend
IBM
It's perfect for medium to large retailers
Verified User
Anonymous
Read full review
Order Desk
No answers on this topic
Pros
IBM
  • Centralizing data.
  • Instantaneously updated data.
  • Ad hoc reporting.
Gregory Powell | TrustRadius Reviewer
Gregory Powell
Inventory Control Analyst
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Order Desk
No answers on this topic
Cons
IBM
  • RCP Based deployment
  • Wider variety of sourcing configuration
  • Product Documentation
  • COM Features need to better so that Customer case handling is facilitated
RC
Raj Samrat Chaudhuri
Senior Manager - Projects
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Order Desk
No answers on this topic
Likelihood to Renew
IBM
The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
Verified User
Anonymous
Read full review
Order Desk
No answers on this topic
Alternatives Considered
IBM
Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
Verified User
Anonymous
Read full review
Order Desk
No answers on this topic
Return on Investment
IBM
  • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
Verified User
Anonymous
Read full review
Order Desk
No answers on this topic
ScreenShots