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IBM Sterling Order Management vs. RetailOps

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    RetailOps

    N/A
    Mid-Size Companies (51-1,000 employees)
    RetailOps is a cloud-based solution that provides eCommerce and Omni-Channel retailers with tools designed to help them grow their business. From inventory-in to order-out, RetailOps puts the tools a growing retailer needs to run their business on one platform. Included are: POM, PIM, DOM, WMS, DFM, reporting, shipping integrations, and a mobile iOS app for warehouse and POS operations.N/A
    Pricing
    IBM Sterling Order ManagementRetailOps
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementRetailOps
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementRetailOps
    Small Businesses
    Webgility
    Score9.6 out of 10
    Webgility
    Score9.6 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementRetailOps
    Likelihood to Recommend
    7.0
    (5 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementRetailOps
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    RetailOps
    No answers on this topic
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    RetailOps
    No answers on this topic
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    RetailOps
    No answers on this topic
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    RetailOps
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    RetailOps
    No answers on this topic
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    RetailOps
    No answers on this topic
    ScreenShots

    RetailOps Screenshots

    Screenshot of Product search with forever scroll.Screenshot of A product family within the RetailOps PIM.Screenshot of Warehouse tools from iOS app.Screenshot of Shipping Wave Tool giving customers the ability to optimize or prioritize shipping workflows. Example is separating single item orders from multi-piece orders as well as prioritizing 2-day orders for shipping.