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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    Rilk

    N/AN/ARilk is inventory, order and shipping software for resellers who sell the same stock on several channels. Orders from every channel land in one queue, and labels are bought right on the order: your own UPS, FedEx and USPS accounts, or Rilk's negotiated UPS and FedEx rates with no carrier account of your own. Amazon Buy Shipping and Walmart Buy Shipping sit on the same screen. Connects to Amazon, Walmart, eBay, Shopify, WooCommerce, Etsy, Back Market, Newegg and…

    $999

    per month

    Pricing
    IBM Sterling Order ManagementRilk
    Editions & Modules
    No answers on this topic
    Free
    $0
    per month
    Pro
    $999
    per month per account, minimum
    Ultimate
    Custom
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementRilk
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Every shipped order is metered at $0.30, or $0.05 if Amazon-fulfilled. Free covers the first 500 orders a month at no charge; Pro and Ultimate bill from order one, credited against the monthly minimum. Cancelled and unshipped orders are never billed. Ultimate is custom-priced.
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementRilk
    Small Businesses
    Webgility
    Score9.6 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementRilk
    Likelihood to Recommend
    7.0
    (5 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementRilk
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Rilk LLC
    No answers on this topic
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Rilk LLC
    No answers on this topic
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Rilk LLC
    No answers on this topic
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Rilk LLC
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Rilk LLC
    No answers on this topic
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    Rilk LLC
    No answers on this topic
    ScreenShots

    Rilk Screenshots

    Screenshot of One stock pool behind every channel. Quantities push to each channel you switch on.Screenshot of Every channel's orders in one queue, with ship-by dates and the buyer's shipping method.Screenshot of Rate shopping across UPS, FedEx and USPS, and labels for a whole batch at once.Screenshot of Payouts reconciled to the order. Automatic on Amazon, Walmart and eBay.Screenshot of Returns come back to the unit that shipped, then get graded and restocked or repaired.