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IBM Sterling Order Management vs. Servigistics

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    Servigistics

    Score10 out of 10
    N/APTC Servigistics is a service parts optimization solution that optimizes the user's inventory to ensure the right part is in the right place at the right time for the right price.N/A
    Pricing
    IBM Sterling Order ManagementServigistics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementServigistics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementServigistics
    Small Businesses
    Webgility
    Score9.6 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementServigistics
    Likelihood to Recommend
    7.0
    (5 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementServigistics
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    PTC
    Servigistics is very well suited if you are in need of a one-stop solution for all your Inventory Management scenarios. The software can be molded & updated as per your liking and can cater to a wide variety of industries, be it logistics, manufacturing, or even pharmaceuticals. Back end support is the best if you face any issue while using the software & your queries are resolved with utmost precision & within the specified time frame Slight upgrade in GUI would make this one of the best tools in the market when it comes to Inventory Management
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    PTC
    • The ability to manage your inventory to have just the right tool at the right time
    • The scope of improvements can be done using the software's intuitive problem-solving model
    • The ability to mold the service being offered to cater to the latest trends in inventory management
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    PTC
    • GUI updates can be done on a more frequent basis
    • Better FAQ section & the ability to connect with a specialist in case you have a specific problem that needs resolution
    • The ability to modify the service on the go rather than go through a lengthy process of approvals
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    PTC
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    PTC
    No answers on this topic
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    PTC
    • A positive inventory management rate of almost 11% over past year
    • Loss due to unavailability of parts reduced by almost 13%
    • ROI of more than 10% using FIFO method
    Incentivized
    Read full review
    ScreenShots