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IBM Sterling Order Management vs. Shiprocket

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Sterling Order Management

    Score8 out of 10
    N/AIBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.N/A

    Shiprocket

    Score9.9 out of 10
    N/AShiprocket is an eCommerce logistics and shipping software solution. It offers an automated shipping platform to sellers where they can ship their packages through 15+ courier partners for as low as Rs 27 per 500 grams. Shiprocket lets sellers integrate their sales channel such as Amazon, Shopify, Magento, BigCommerce, etc.N/A
    Pricing
    IBM Sterling Order ManagementShiprocket
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Sterling Order ManagementShiprocket
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    IBM Sterling Order ManagementShiprocket
    Small Businesses
    Webgility
    Score9.6 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Sterling Order ManagementShiprocket
    Likelihood to Recommend
    7.0
    (5 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM Sterling Order ManagementShiprocket
    Likelihood to Recommend
    IBM
    It's perfect for medium to large retailers
    Incentivized
    Read full review
    Shiprocket
    Shiprocket has greatly helped our business. When we first started, I believe Shiprocket was the only partner available in the market who was offering last mile services. We have been able to deliver tons of orders on time, gained so much customer satisfaction. Shiprocket has made an essential part which is the final delivery of products to customers completely effortless.
    Incentivized
    Read full review
    Pros
    IBM
    • Centralizing data.
    • Instantaneously updated data.
    • Ad hoc reporting.
    Read full review
    Shiprocket
    • Dedicated and simple Dashboard
    • Accurate tracking of the shipments
    • Too many carrier partners options
    Incentivized
    Read full review
    Cons
    IBM
    • RCP Based deployment
    • Wider variety of sourcing configuration
    • Product Documentation
    • COM Features need to better so that Customer case handling is facilitated
    Read full review
    Shiprocket
    • The price has gone a little high since the time we started using it.
    • The possibility to use international shipment could be more accessible.
    • It would be wonderful if we could get the delivery boy`s number.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce.
    Read full review
    Shiprocket
    No answers on this topic
    Alternatives Considered
    IBM
    Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking
    Incentivized
    Read full review
    Shiprocket
    Shiprocket definitely has a much simpler and easy to use dashboard. There are more than enough features one might need. A lot of queries get ansewered within the dashboard without having to actually call customer care number.
    Incentivized
    Read full review
    Return on Investment
    IBM
    • Optimal inventory management resulted in more orders per minute and good ROI and customer experience
    Incentivized
    Read full review
    Shiprocket
    • Shiprocket has definitely helped us get more business with the help of timely deliveries.
    • Its easy to use dashboard helps us create as many shipments as we want within minutes.
    • The fact that it easily integrates with ecommerce platforms like shopify saves us a lot of time as we don`t have to manually enter details of every order.
    Incentivized
    Read full review
    ScreenShots

    Shiprocket Screenshots

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