IBM Sterling Order Management vs. SiteCapture

IBM Sterling Order Management

15 Reviews and Ratings

SiteCapture

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
IBM Sterling Order Management	Score8 out of 10	N/A	IBM now owns and supports Sterling Commerce products (since August 2010), the most notable product being IBM Order Management. The platform emphasizes order promising and fulfillment and provides tools to adaptively complete orders specified to customer demands.	N/A
SiteCapture	Score8 out of 10	N/A	SiteCapture is a mobile and cloud solution that transforms how businesses capture and communicate information from the field. SiteCapture lets companies that rely heavily on remote workers replace inefficient processes with a single, easy-to-use mobile solution that improves workforce productivity, streamlines operations, and improves levels of customer service. SiteCapture can be configured for virtually any field data collection task and integrated into existing back-office systems.	$130 per month (for 4 users)

Pricing

IBM Sterling Order Management

SiteCapture

No answers on this topic

Basic: $130
per month 4 users
Professional: $375
per month 10 users
Premium: $850
per month includes 20 users
Custom: Contact Sales
per year

Pricing Offerings
IBM Sterling Order Management	SiteCapture
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

—

Discount available for annual pricing.

Best Alternatives
	IBM Sterling Order Management	SiteCapture
Small Businesses	Webgility Score9.6 out of 10	Kickserv Score9.3 out of 10
Medium-sized Companies	No answers on this topic	No answers on this topic
Enterprises	No answers on this topic	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	IBM Sterling Order Management	SiteCapture
Likelihood to Recommend	7.0 (5 ratings)	10.0 (1 ratings)
Likelihood to Renew	8.4 (3 ratings)	- (0 ratings)
Online Training	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	IBM Sterling Order Management	SiteCapture
Likelihood to Recommend	IBM It's perfect for medium to large retailers Incentivized Verified User Read full review	SiteCapture Any scenario where you are managing off-site work tasks, especially if those work tasks involve virtual verification and media. Incentivized Mitch Davidson Chief Operating Officer Read full review
Pros	IBM Centralizing data. Instantaneously updated data. Ad hoc reporting. Gregory Powell Inventory Control Analyst Read full review	SiteCapture Creating products that are highly configurable for the user. Creating API integrations. Understanding and adapting to mobile user needs. Incentivized Mitch Davidson Chief Operating Officer Read full review
Cons	IBM RCP Based deployment Wider variety of sourcing configuration Product Documentation COM Features need to better so that Customer case handling is facilitated Raj Samrat Chaudhuri Senior Manager - Projects Read full review	SiteCapture Industry/market specification. Expansion and scale. Look and design. Incentivized Mitch Davidson Chief Operating Officer Read full review
Likelihood to Renew	IBM The package of Sterling Order Management / Sterling Store / Sterling Call Center works very well and it supports the expansion to Geographies like US/EU/JP/China, some of hottest markets for e-commerce. Verified User Read full review	SiteCapture No answers on this topic
Alternatives Considered	IBM Warehouse Management System which is mainly focussed on warehouse fulfillment but not on the routing and availability tracking Incentivized Verified User Read full review	SiteCapture No answers on this topic
Return on Investment	IBM Optimal inventory management resulted in more orders per minute and good ROI and customer experience Incentivized Verified User Read full review	SiteCapture Reduced our labor spend due to integration and automation. Reduced subcontracting burdens due to advanced mobile features (i.e., eliminated the need for homework, uploading, and transcription after job completion). Incentivized Mitch Davidson Chief Operating Officer Read full review
ScreenShots		SiteCapture Screenshots