IBM Secure Gateway vs. Zscaler Internet Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Secure Gateway
Score 8.7 out of 10
N/A
The IBM Secure Gateway provides a secure connection between anything and anything, allowing the user to quickly set up gateways to connect your environments, manage the mapping between your local and remote destinations, and monitor all of your traffic.N/A
Zscaler Internet Access
Score 8.3 out of 10
N/A
Zscaler Internet Access is delivered as a security stack as a service from the cloud, and is designed to eliminate the cost and complexity of traditional secure web gateway approaches, and provide easily scaled protection to all offices or users, regardless of location, and minimize network and appliance infrastructure.N/A
Pricing
IBM Secure GatewayZscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Secure GatewayZscaler Internet Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
IBM Secure GatewayZscaler Internet Access
Top Pros
Top Cons
User Ratings
IBM Secure GatewayZscaler Internet Access
Likelihood to Recommend
7.0
(1 ratings)
8.4
(16 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
8.1
(8 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
IBM Secure GatewayZscaler Internet Access
Likelihood to Recommend
IBM
Datapower external connectivity is made easy with built-in client provisions in gateway servers. [There are] other use cases if you need to access resources in IBM Cloud with enterprise connectivity setup.
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Zscaler
[Zscaler Internet Access] is very well suited for scenarios where one is looking for hassle free internet and network connection. It ensures that your users can connect to any networks and they will be secure. Additional plus is ability to deploy Zscaler client to your company smartphones - this gives complete network protection. We only encounter a few issues with Zscaler Internet Access (mainly false-positives) but these were promptly resolve by the vendor.
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Pros
IBM
  • Ease of setup
  • Integrated Datapower clients
  • Console based management in IBM Cloud
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Zscaler
  • Zscaler completely moved away from the traditional firewall setup to a hosted firewall solution. We don't have to worry about the hardware failing or maintaining it as part of our service plan compared to our on-premise firewall. Zscaler has a lot of data centres across the world where they are maintaining their solutions so mobile consultants will always be close to one of their data centres.
  • Rolling out Zscaler solutions to our end customers' computers is actually pretty easy and hassle-free. As part of onboarding of new employees we can set up the Zscaler solution and push it to our end users' machines and get them connected to the cloud solutions.
  • Zscaler does proper market research on the latest emerging threats and they keep their firewall patched and updated to the latest versions so the security team does not have to worry about keeping the firewall updated.
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Cons
IBM
  • Product documentation on setting up various client use cases
  • Flexible plan
  • Deployment options beyond saas
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Zscaler
  • Chat or email support is not available. Only option is to either call them or raise a ticket by logging into their website.
  • Pricing is not transparent and quote based.
  • Access to websites is a little too slow with Zscaler monitoring on.
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Likelihood to Renew
IBM
No answers on this topic
Zscaler
The overall conclusion of the review is good. Zscalar have some limitations which will surely resolved in the updates provided by company from time to time. The best part is that it doesnt reduce the speed of internet.
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Usability
IBM
No answers on this topic
Zscaler
Zscaler is a mandatory solution required by almost every large organization with a workforce working remotely or using cloud-based apps. Its deployment is relatively easy and it keeps on working in the background without actively bothering the user. Apart from a few weird messages which a user is unable to comprehend, Zscaler is able to provide fast and safe access to the internet and other external applications.
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Support Rating
IBM
No answers on this topic
Zscaler
I cannot give a fair rating for this as I have not had to contact Zscaler support. There was one time we had to contact them because we needed to check if they were having issues on their end. Our ISP was actually the problem but support seemed very friendly.
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Alternatives Considered
IBM
No answers on this topic
Zscaler
Zscaler Intenet Access proved to be superior and the difference for us was the speed of policy delivery since your policy is applied in a web console and is effective in a matter of seconds. Another point to congratulate the solution is its compatibility with different platforms (macOS, Linux, Windows, Android, and iOS).
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Return on Investment
IBM
  • Was able to quickly set up vpn tunnel with our IBM Cloud resources access. That helped to get quick time to market.
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Zscaler
  • ROI is there and it is safeguarding the data and user access to net.
  • Being a cloud based can be scaled up when required.
  • Third parties can be allowed based on the company IT policies (Clients or Vendors etc.) for business perspective.
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