IBM Watson Content Analytics vs. Inbenta Enterprise Search

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Watson Content Analytics
Score 8.0 out of 10
N/A
IBM Watson Content Analytics is an enterprise search option. This supersedes IBM's older offerings, IBM Omnifind and IBM Content Analytics and Enterprise Search.N/A
Inbenta Enterprise Search
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A
Pricing
IBM Watson Content AnalyticsInbenta Enterprise Search
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IBM Watson Content AnalyticsInbenta Enterprise Search
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details—Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
More Pricing Information
Community Pulse
IBM Watson Content AnalyticsInbenta Enterprise Search
Top Pros
Top Cons
Best Alternatives
IBM Watson Content AnalyticsInbenta Enterprise Search
Small Businesses
Algolia
Algolia
Score 8.9 out of 10
Algolia
Algolia
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
Enterprises
Guru
Guru
Score 9.0 out of 10
Guru
Guru
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
IBM Watson Content AnalyticsInbenta Enterprise Search
Likelihood to Recommend
8.0
(3 ratings)
8.0
(1 ratings)
User Testimonials
IBM Watson Content AnalyticsInbenta Enterprise Search
Likelihood to Recommend
IBM
IBM Content Analytics is well suited for organizations with the resources to invest a significant amount of energy in an advanced analytics engine. The software improved the productivity of analysts and programmers. The software is not suitable for companies that just want Excel-type analyses or that lack the capabilities of doing advanced analytics.
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Inbenta Technologies Inc.
If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
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Pros
IBM
  • Impressive and efficient indexing system.
  • Rarely does the indexing have issues that need to rebuild/reindex.
  • Searches are almost instantaneous and end users can move on to the next task.
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Inbenta Technologies Inc.
  • Fairly easy to use interface.
  • Quick to onboard new users, both in terms of access as well as training.
  • The NLP-based semantic search feature is quite impressive.
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Cons
IBM
  • It would be better if its available for cross platforms.
  • Pricing could be adjusted better.
  • More number of third party add-ons required.
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Inbenta Technologies Inc.
  • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
  • The documentation and online forums are bare minimum.
  • Quite buggy when working with multiple sources.
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Alternatives Considered
IBM
Perhaps the biggest advantage of IBM Watson Content Analytics is the IBM feel. I think IBM puts lots of resources into developing products that even sociologists can use. It's so easy, that to professionals wanting customized analysis, it might be kind of offensive. The drawback is that Content Analytics is not as fast as its competitors.
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Inbenta Technologies Inc.
Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
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Return on Investment
IBM
  • Organized, easy to produce search results.
  • Never lose a document again.
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Inbenta Technologies Inc.
  • Enabled our developers to quickly deploy changes to the search model.
  • NLP-powered semantic search feedback provides good actionable insights.
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ScreenShots

Inbenta Enterprise Search Screenshots

Screenshot of Inbenta Search Sample Result