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IBM Watson Content Analytics vs. Inbenta Enterprise Search

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM Watson Content Analytics

    Score8.9 out of 10
    N/AIBM Watson Content Analytics is an enterprise search option. This supersedes IBM's older offerings, IBM Omnifind and IBM Content Analytics and Enterprise Search.N/A

    Inbenta Enterprise Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A
    Pricing
    IBM Watson Content AnalyticsInbenta Enterprise Search
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM Watson Content AnalyticsInbenta Enterprise Search
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.
    More Pricing Information
    Best Alternatives
    IBM Watson Content AnalyticsInbenta Enterprise Search
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM Watson Content AnalyticsInbenta Enterprise Search
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    IBM Watson Content AnalyticsInbenta Enterprise Search
    Likelihood to Recommend
    IBM
    If one is looking for a content crawling search engine (think "Google" but on your own private system), IBM Watson does a great job. It is also very good for locating duplicate files/folders and lost items. If document organization and searching is the goal, IBM Watson hits the nail on the head.
    Incentivized
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    Inbenta Technologies Inc.
    If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
    Incentivized
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    Pros
    IBM
    • Easy Interface - Drag and click based UI.
    • Good amount of tools for visualization.
    • Less amount of time taken to perform analysis.
    Incentivized
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    Inbenta Technologies Inc.
    • Fairly easy to use interface.
    • Quick to onboard new users, both in terms of access as well as training.
    • The NLP-based semantic search feature is quite impressive.
    Incentivized
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    Cons
    IBM
    • The software is semi-limited to indexing and searching.
    • Software does not force a specific "structure" as some document management systems do.
    Incentivized
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    Inbenta Technologies Inc.
    • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
    • The documentation and online forums are bare minimum.
    • Quite buggy when working with multiple sources.
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    Alternatives Considered
    IBM
    IBM Watson is not quite in the same category as Worldox or NetDocuments as both are full-fledged document management. However, both vendors provide a similar searching and indexing product. Worldox provides searching and indexing but the Indexer is somewhat prone to issues. IBM Watson does not have the stability/consistency issues. NetDocuments is cloud-hosted document management and its index does not seem to have issues. That being said, there is a large premium as the data is all stored in a cloud container with the management system.
    Incentivized
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    Inbenta Technologies Inc.
    Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
    Incentivized
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    Return on Investment
    IBM
    • It has provided a positive work environment.
    • Since its easy and understandable good amount of team communication improved.
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    Inbenta Technologies Inc.
    • Enabled our developers to quickly deploy changes to the search model.
    • NLP-powered semantic search feedback provides good actionable insights.
    Incentivized
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    ScreenShots

    Inbenta Enterprise Search Screenshots

    Screenshot of Inbenta Search Sample Result