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NetDocuments is a document management solution from the company of the same name in Lehi, Utah.How Does NetDocuments Stack Up In the Market?We use NetDocuments to create a secure repository for our documents and to demo the product in use for potential clients. It is ideal for a multiple site environment with the need to collaborate securely with common document sets. It puts all types of documents in one place including all office generated documents, PDFs, pictures; even email is handled as just another document type. So no need to have a separate tool for managing email archives.,Providing limited access to specific documents to strategic partners outside your organization while maintaining security for the rest of your repository. Providing granular security to maintain ethical firewalls in situations where your organization represents competing interests Customer support is really good. All phone representatives are expert in the product and can provide real solutions without resorting to scripted responses. In addition, there is a vast consultant community with in-depth knowledge in a wide range of industries and markets. Transparency is a key ethos with NetDocuments, when they have a problem they are clear about what, where and why; and when it will be solved.,Browser support needs improvement, there are too many ways your browser settings can create problems. While they provide good support for these potential difficulties, they need a better plug and play solution. Some pre-programmed out of the box workspace and profiles that can be deployed as a starting point to jump-start the rollout process for smaller organizations.,9,The only possible negative impact on ROI are two: One, you choose not to spend the dollars on infrastructure to make sure you have fast web access or Two, you do not provide enough training to your staff to ensure expectations are met when the product rolls out. My first roll out the planning was a little thin on the ground and users were not trained well enough and they kept trying to avoid the product. Once the training caught up with all the users the product was embraced.,,LexisNexis PCLaw, LexisNexis Time Matters, Rocket Matter, Microsoft Office 365A Consultant's Review of NetDocumentsNetDocuments is being used by the entire organization as a document management system and customer portal. NetDocuments keeps documents organized, provides access from anywhere and address all versioning issues.,Manages documets Versioning Email capture and management Searching,Better integration with PDF, the ability to tag several at once and merge from within ND. OCR documents without third party app Better integration with O365 Web Apps like Word and Excel.,9,Improved mobility Eliminated issues with strucutre The conversion was difficult, not ND fault, change is hard, but training and support helped.,,Actionstep, Clio, Amicus Attorney, LexisNexis Time Matters, Worldox GX4, MS SharePoint, Microsoft Office 365NetDocumentsNetDocuments is used across the organization by all legal practices and administrative groups. The system centralizes document storage, providing a searchable platform across the enterprise. It also serves as a repository for archived email messages offloaded from Outlook servers.,Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes. Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected. Innovation: NetDocuments continuously looks for new solutions and updates their product regularly. Ease of Update: Because it is Web-based, updates to the software do not require local installation.,Over-innovation: "New" isn't always "better." New features require business analysis to determine whether they actually benefit the organization. Quality Control: Updating code requires not only testing the new code, but regression testing the old code. Sometimes "enhancements" cause old problems with the old code. Once users get used to the way software works, it has to keep working. They may not care for something new, especially if it causes something old to stop working.,8,iManage and OpenText,Chrome River EXPENSE, Mimecast Secure Email Gateway, JabberWhy do you need NetDocuments in your office?We use Netdocuments as a virtual filing cabinet. Almost of all of our attorneys, all of the legal assistants, paralegals, and some of the administration use Netdocuments for saving, organizing, and securing documents.,File Organization. Netdocuments is a great tool to neatly organize your virtual files and separate them by workspaces (matters). Each workspace contains folders (document types) that can be customized according to users' needs and preference. Searching your data base. All the documents and emails saved in Netdocuments are searchable. The search feature works great. Cloud based document management system. Simply put, Netdocuments can be accessed from ANY web-enabled device. This is becoming more and more important in the age of satellite offices, working on-the-go, and telecommuting. Disaster preparedness. Should something happen to your office, your documents are safe, secure and accessible. Seamless integration with Microsoft Applications. Netdocuments provides users with Microsoft applications integrations that can be easily installed on each individual machine. Support. There is an extensive on-line help library which provides incredibly helpful articles with step-by-step instructions. If you cannot find solution on-line, telephone support is staffed by courteous and knowledgeable people. Security. This is especially important for a law firm. A designated administrator can put in force workspace, folder, document, or profile-based security.,Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file. Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.,9,
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NetDocuments
15 Ratings
Score 8.7 out of 101
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NetDocuments Reviews

NetDocuments
15 Ratings
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Score 8.7 out of 101
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Rick Hahn profile photo
April 17, 2018

Review: "How Does NetDocuments Stack Up In the Market?"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use NetDocuments to create a secure repository for our documents and to demo the product in use for potential clients. It is ideal for a multiple site environment with the need to collaborate securely with common document sets. It puts all types of documents in one place including all office generated documents, PDFs, pictures; even email is handled as just another document type. So no need to have a separate tool for managing email archives.
  • Providing limited access to specific documents to strategic partners outside your organization while maintaining security for the rest of your repository.
  • Providing granular security to maintain ethical firewalls in situations where your organization represents competing interests
  • Customer support is really good. All phone representatives are expert in the product and can provide real solutions without resorting to scripted responses. In addition, there is a vast consultant community with in-depth knowledge in a wide range of industries and markets.
  • Transparency is a key ethos with NetDocuments, when they have a problem they are clear about what, where and why; and when it will be solved.
  • Browser support needs improvement, there are too many ways your browser settings can create problems. While they provide good support for these potential difficulties, they need a better plug and play solution.
  • Some pre-programmed out of the box workspace and profiles that can be deployed as a starting point to jump-start the rollout process for smaller organizations.
It is ideal where security is your number one concern or where there is a need to share securely across different physical locations. Speed is less than ideal in certain usage scenarios. It is limited by the speed of the internet and it can be difficult to pull large quantities of documents when researching or answering discovery requests, although, that being said, it can be addressed by maintaining your own secure server to contain a mirror of your online documents. But then the security for a mirror falls back on the organization.
Read Rick Hahn's full review
No photo available
December 27, 2017

"A Consultant's Review of NetDocuments"

Score 9 out of 10
Vetted Review
Reseller
Review Source
NetDocuments is being used by the entire organization as a document management system and customer portal. NetDocuments keeps documents organized, provides access from anywhere and address all versioning issues.
  • Manages documets
  • Versioning
  • Email capture and management
  • Searching
  • Better integration with PDF, the ability to tag several at once and merge from within ND.
  • OCR documents without third party app
  • Better integration with O365 Web Apps like Word and Excel.
Netdocuments is fantastic if the firm takes the time to actually invest in training. It's easy to use, but to really take advantage of all its features full commitment to training is a must.
Read this authenticated review
Sam Catanzaro profile photo
August 29, 2016

User Review: "NetDocuments"

Score 8 out of 10
Vetted Review
Verified User
Review Source
NetDocuments is used across the organization by all legal practices and administrative groups. The system centralizes document storage, providing a searchable platform across the enterprise. It also serves as a repository for archived email messages offloaded from Outlook servers.
  • Searching: NetDocuments' searching capabilities put it on par with other legal search engines used for research and knowledge management purposes.
  • Scalability: Despite the ever-increasing number of items stored in the repository, time searching is unaffected.
  • Innovation: NetDocuments continuously looks for new solutions and updates their product regularly.
  • Ease of Update: Because it is Web-based, updates to the software do not require local installation.
  • Over-innovation: "New" isn't always "better." New features require business analysis to determine whether they actually benefit the organization.
  • Quality Control: Updating code requires not only testing the new code, but regression testing the old code. Sometimes "enhancements" cause old problems with the old code. Once users get used to the way software works, it has to keep working. They may not care for something new, especially if it causes something old to stop working.
NetDocuments positioned itself to work in the legal industry, and it has done a very good job. It's kept pace with the challenges presented by the law and it's grown in its offerings. Any organization that must balance mobility and security would benefit from the use of NetDocuments as a platform.
Read Sam Catanzaro's full review
Aleksandra Kagan-Alameda profile photo
August 22, 2016

Review: "Why do you need NetDocuments in your office?"

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Netdocuments as a virtual filing cabinet. Almost of all of our attorneys, all of the legal assistants, paralegals, and some of the administration use Netdocuments for saving, organizing, and securing documents.
  • File Organization. Netdocuments is a great tool to neatly organize your virtual files and separate them by workspaces (matters). Each workspace contains folders (document types) that can be customized according to users' needs and preference.
  • Searching your data base. All the documents and emails saved in Netdocuments are searchable. The search feature works great.
  • Cloud based document management system. Simply put, Netdocuments can be accessed from ANY web-enabled device. This is becoming more and more important in the age of satellite offices, working on-the-go, and telecommuting.
  • Disaster preparedness. Should something happen to your office, your documents are safe, secure and accessible.
  • Seamless integration with Microsoft Applications. Netdocuments provides users with Microsoft applications integrations that can be easily installed on each individual machine.
  • Support. There is an extensive on-line help library which provides incredibly helpful articles with step-by-step instructions. If you cannot find solution on-line, telephone support is staffed by courteous and knowledgeable people.
  • Security. This is especially important for a law firm. A designated administrator can put in force workspace, folder, document, or profile-based security.
  • Delay. At times, there is a delay between saving a document into Netdocuments and actually seeing them in the appropriate workspace. Such a delay is caused by the system indexing the newly added file.
  • Netdocuments' servers slow down at times causing users to receive error messages. This can be quickly remedied, but can become a nuisance.

Netdocuments works great in a law firm environment. Such features as ability to secure some documents and not others, quick and seamless integration with Microsoft Applications, and organization of the virtual files, make Netdocuments a great addition to any law firm looking to plant their feet firmly in 21st century.

Netdocuments would be useful for any company that needs to organize their virtual files, minimize paper, ensure its disaster preparedness, and enable their employees to work while outside of the office, would find Netdocuments to be a great solution.

Read Aleksandra Kagan-Alameda's full review

NetDocuments Scorecard Summary

About NetDocuments

NetDocuments is a document management solution from the company of the same name in Lehi, Utah.
Categories:  Document Management

NetDocuments Technical Details

Operating Systems: Unspecified
Mobile Application:No