IBM offers Watson Discovery, a natural language processing (NLP) application with options to measure sentiment, detect entities, semantic roles, and other concepts.
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IBM Watson Visual Recognition (discontinued)
Score 10.0 out of 10
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IBM's Watson Visual Recognition was a machine learning application designed to tag and classify image data, and deployable for a wide variety of purposes. The service was discontinued in early 2021, and is no longer available.
Overall, IBM Watson Discovery is an amazing technology that we use with our clients to address various business problems, but the biggest challenge has always been about ingesting, analyzing, enriching, and searching huge collections of documents and allowing our end users and SMEs to be able to search for what they need to reduce the time and efforts spent daily on a manual search through various collections of documents. We have successfully managed to reduce manual work by over 80%, and now our SMEs are being used for the skills they have to gather insights rather than do manual work.
As I mentioned before, it can only be employed in simple basic visual recognition applications. It can be employed in large projects and relying it on completely is not encouraged. It's better to create your own algorithms rather than using it. If you are from a non-programming background, then I may suggest you rely on this and use it to develop simple apps that can predict a few plants and animals.
I believe AI should be more flexible about providing data. However, it's understandable that you need to provide the details you need in a more specific and detailed way.
The interface could use more tweaking. Being new to the program, it was kind of hard to navigate.
Luckily, there was a customized feature of the dashboard that I could set up, and having something that you know where you are placed always feels familiar and comfortable.
IBM Watson Discovery has the best user capabilities and easily transform business decision-making portfolio. The automation system saves time used in data analysis as opposed to manual research that consumes a lot of time. The visualization across the dashboard enables my team to interpret complex data and use it to make reliable marketing decisions.
I am giving this rating on the basis of its usability in real-time applications and based on the interface to upload negative and positive images to train the AI. But it's not perfect and sometimes its predictions are wrong. On overall usability, it's better if you are planning on working with UI rather than using complex programs and algorithms on your own.
Similar to all IBM Watson and Salesforce product solutions, the overall support would be a 10/10. Their provided FAQ's help with frequently experienced issues and if still unable to figure something out, their customer service representatives are always super responsive. With instant chat functions available, it is easy to ask a quick question rather than sitting on hold.
Discovery differs from its competitors due to the better ease of implementation and the high level of natural language recognition, it is equal in integration resources such as API and workflow or process pipeline, but it loses in the price for a high volume of documents and/or research. If you own or plan to use other services from the IBM Watson family, there is no doubt that Watson discovery is your best option. Another important point is if you plan to use a cloud or on-premise service (local server or private cloud).
