IBM Watson Speech to Text vs. Socialtext (discontinued)

It's best for real time transcription and when the meeting is between the two speakers. Word recognition is accurate. Also it's available for various platforms, like cloud, apps, on-premise, API support. Price wise it's much better than other competitors. However, there can be still improvement in filtering noise and improving word accuracy. Language support can be increased further

Incentivized

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Low latency Real time meeting transcription
• Meeting summary
• Customer call summary
• Automatic speech recognition

Incentivized

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• More language support
• Recognize multiple speaker when multiple people are there in meeting
• AI summary can be improved.
• can be better in filtering the noise

Incentivized

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It provides more flexible plans as compared to others. These plans are affordable for Small and medium-scale enterprises. They also offer free trial. IBM Watson has wider integration support with the help of API. It has very low latency in real time transcription. Also there is a formatting feature to Transcribe dates, times, currency etc as per the desired format

Incentivized

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• Improving productivity
• Less communication gap
• better customer services
• global collaboration made easy.

Incentivized

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions