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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM watsonx.data intelligence

    Score9.2 out of 10
    N/AIBM® watsonx.data intelligence provides data governance software (formerly IBM Knowledge Catalog) that provides a data catalog to automate data discovery, data quality management and data protection - for both structured and unstructured data.N/A

    IFS Assyst

    Score10 out of 10
    N/AIFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management).N/A
    Pricing
    IBM watsonx.data intelligenceIFS Assyst
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM watsonx.data intelligenceIFS Assyst
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsIBM watsonx.data intelligence's pricing that scales with usage and functionality. watsonx.data intelligence can be deployed in various environments such as cloud, hybrid, or on-premises. The on-premises offering is available via subscription or perpetual licenses, charged with a consumption-based Resource Unit model. The SaaS offering is available via Resource Units or Instances, with the ability to upgrade to higher tiers as needed.—
    More Pricing Information
    Features
    IBM watsonx.data intelligenceIFS Assyst
    Incident and problem management
    Comparison of Incident and problem management features of IBM watsonx.data intelligence and IFS Assyst
    Feature
    IBM watsonx.data intelligence
    -
    Ratings
    IFS Assyst
    8.9
    1 Ratings
    9% above category average
    Organize and prioritize service tickets00 Ratings10.01 Ratings
    Expert directory00 Ratings9.01 Ratings
    Service restoration00 Ratings9.01 Ratings
    Self-service tools00 Ratings9.01 Ratings
    Subscription-based notifications00 Ratings9.01 Ratings
    ITSM collaboration and documentation00 Ratings9.01 Ratings
    ITSM reports and dashboards00 Ratings7.01 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of IBM watsonx.data intelligence and IFS Assyst
    Feature
    IBM watsonx.data intelligence
    -
    Ratings
    IFS Assyst
    9.0
    1 Ratings
    10% above category average
    Configuration mangement00 Ratings10.01 Ratings
    Asset management dashboard00 Ratings9.01 Ratings
    Policy and contract enforcement00 Ratings8.01 Ratings
    Change management
    Comparison of Change management features of IBM watsonx.data intelligence and IFS Assyst
    Feature
    IBM watsonx.data intelligence
    -
    Ratings
    IFS Assyst
    8.7
    1 Ratings
    3% above category average
    Change requests repository00 Ratings10.01 Ratings
    Change calendar00 Ratings7.01 Ratings
    Service-level management00 Ratings9.01 Ratings
    Best Alternatives
    IBM watsonx.data intelligenceIFS Assyst
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    Agiloft Service Desk (discontinued)
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    ManageEngine ServiceDesk Plus
    Score9.2 out of 10
    Enterprises
    No answers on this topic
    Ivanti ITSM
    Score6.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM watsonx.data intelligenceIFS Assyst
    Likelihood to Recommend
    8.7
    (3 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    IBM watsonx.data intelligenceIFS Assyst
    Likelihood to Recommend
    IBM
    The IBM Watson Knowledge Catalog is most well suited for large companies. With large companies storing data for a long amount of time, this can be helpful to allow all team members to find documents with ease. It would be less appropriate for storage that is deleted very often or does not needs to be saved for long amounts of time.
    Incentivized
    Read full review
    IFS
    I would suggest that in this product class, you get what you pay for. Although it is was sold as SAAS with a nearly 'plug and play' implementation, at least one full time highly trained admin is needed for ongoing support. I would advise a team implementation strategy.
    Incentivized
    Read full review
    Pros
    IBM
    • Data discovery.
    • Technical Data Lineage.
    • Business Data Lineage.
    • Data .
    • Multiple Data Catalog Management.
    • Creation of Governance Rules.
    • Data Masking.
    Incentivized
    Read full review
    IFS
    • IT Asset Management and IT Service Management in one product
    • ITIL framework
    • Highly customisable service catalogue and processes
    • Mature mobility product
    Read full review
    Cons
    IBM
    • I think an industry-specific data catalog service will be good.
    • Effective alignment of IBM consulting services and bringing in an Industry point of view will be great.
    • Effective reach out like roadshows, etc. will be good.
    Incentivized
    Read full review
    IFS
    • Service requests, incident, problem, and change management
    • Knowledge mgmt is not-existent - the product uses a WIKI for it's own knowledge base.
    • Axios help desk does is not knowledgable and does not follow up on reported incidents
    • Training is incomplete - no real resources available except billable by the hour.
    Incentivized
    Read full review
    Likelihood to Renew
    IBM
    No answers on this topic
    IFS
    At this point, we are stuck with it. We can't afford a change at this point.
    Incentivized
    Read full review
    Usability
    IBM
    It is very easy to use and very intuitive Es muy sencilla de utilizar y muy intuitiva
    Incentivized
    Read full review
    IFS
    No answers on this topic
    Alternatives Considered
    IBM
    The IBM Watson Knowledge Catalog is a great amount of storage for the price. It is easily accessed by all users in the company. It provides great search features and clear pathways to locate documents. This is great for the team and our client when needing access to a specific document.
    Incentivized
    Read full review
    IFS
    Axios assyst outperforms JIRA in every aspect, JIRA is a good job system but when it comes to complex processes and configuration management then JIRA is simply not the right system.
    Read full review
    Return on Investment
    IBM
    • The negative note: is that it needs to have a very secure cloud infrastructure and with its data well defined for integration with other databases.
    • The positive point: allows for quick data discoveries aiding a quick implementation of privacy programs.
    Incentivized
    Read full review
    IFS
    • Replacement of 3 systems with Axios assyst
    • Integration with other enterprise systems
    Read full review
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