IBM WebSphere Hybrid Edition vs. Salesforce Data 360

IBM WebSphere Hybrid edition is well-suited for the development and deployment of large enterprise-level applications such as Electronic Health Records that are used in our organization. IBM WebSphere is appropriate for organizations that require strong security and compliance as it provides a high level of security and compliance features. This works well with organizations that are subject to strict regulatory requirements, such as hospitals.

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Great tool for client management, sales tracking, cases studies. Using is as the source of truth for all client communication. Allowing more integration options for cc and ACH payments. Right now the options are limited and only integrate with strict processing capabilities that are not always in the businesses best interest.

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• IBM WebSphere Hybrid Edition has done marvelous in building and deploying Java Enterprise applications.
• It also does well in automating deployment and scaling. This has made it easier for our organization to deploy updates to our applications.
• IBM WebSphere Hybrid Edition does well in security by providing features that protect enterprise applications.

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• Allows use to bring external data into Salesforce as zero-copy
• Is able to present data using standard Salesforce reports familiar to our users
• Allows us to establish multiple relationships between our CRM data and the external data to contextualize the imported data.

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• Ease of use in terms of deployment, give simple interface to do simple stuff like Tomcat, JBoss or GlassFish.
• Takes long time to start the server.
• The Liferay wars need to be decorated and then deployed. Perhaps we could simplify that.
• Some of the concepts are good for complexity that WAS can handle but could be simplified and better documented, like concepts of well and profile, context, etc.
• A Liferay war file created using Liferay Developer studio runs fine in Tomcat, however that may not run in WAS 7.x because it needs to be decorated. I had one war for a Liferay portlet with a simple cron job, and had hard time running to WAS server. It was running on the latest free download done on my friends m/c. Other times I have seen that there are issues running a war file that runs on Tomcat but runs on WAS after lot of customization for WAS.
• The corporations like this however, the product may need better vibrant community of users where issues can be discussed.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• pricing or costing visibilty, we can't estimate what would be consumption this month and suddenly we get surprised
• CI/CD can be improved, that looks a difficult and hard
• Also sandbox comes with many limitation so very hard to replicate production like environment to test

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Mostly we will be renewing unless the strategic direction changes drastically or there are other complelling external circumstances. We've been on a multi year project to modernize our legacy applications and that effort will continue for the foreseeable future.

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WebSphere Application Server is used across our organization. Most projects use this for Java products and applications. Being robust and scalable makes it even more usable. We love using WebSphere Application Server due to its configuration management ability made simple and vast across all java related parameters. It is dependent on the features and upgrades and IBM releases some great upgrades to WebSphere Application Server.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Most of the daily use features, are very usr friendly, intuitive, every end user can learn how to manage and operate basic activities such as enter information, send an email, send a campaign, create an email marketing template, run a report on the renewals for the month, open and close a support case, create new account or a new contact, etc

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Deploys fairly quick enough and like the roll-out update feature decreasing the downtime and also plays well with other integration tools as well.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

IBM was quick to respond when we had an issue with our specific infrastructure. We raised a PMR, which they picked up quickly and updated us about every step of the way. We had an appropriate fix for quite a business critical issue within a fortnight, which was impressive!

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Cleo Integration Clould has many bells and whistles; however, when we added more maps and trading partners, it really slowed down. We found that the Cleo support was very slow to respond and there was a language barrier. IBM Websphere had better customer support and its processing was much faster than Cleo Integration Cloud

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

we have evaluated Snowflake, adobe rt-cdp as well. They also offer a very strong capabilities but the Data 360 is more suitable for us because of the same Salesforce ecosystem. The main key factor is without any custom code we were able to include it into our automations. And ofcourse with agentforce already in plans, we had to pick Data 360

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Continuous uptime of the business applications we manage
• It's now much simpler for me to build and deploy cloud-native applications.
• Because it can offload for me management and maintenance of the application server to IBM I can focus on the development, deployment and testing of the applications which is more important

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Salesforce Data Cloud has a positive impact on me as a realtor because it is easy to generate reports on customer data and see what is needed to be bumped to the next level. We have to earn a certain commission by the end of the year and it makes it easy to see how close you are
• It has a positive impact on keeping track of customers because it is nice to have it all in one place which is a nice time saver
• I like that you can even see customer info from other agents making it nice to compare and try and pass others
• Makes the customers journey smooth sailing because everything is in one place

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info