Intranet Connections vs. Oracle WebCenter Portal

I think this would depend on what they are looking for in an intranet service and how big their company is.

Incentivized

Based on my experience with Oracle WebCenter Portal, it is best suited for [Oracle's] existing customers who are already familiar with Oracle products but need to look for [a] specific topic in a broad sense. It is also suitable for people who are not Oracle customers yet but has industry experience and simply looking to enhance their Oracle knowledge and compare [it] with other products in the industry. I think it's less appropriate for people who are looking for answers to very specific technical questions for an Oracle product.

Incentivized

• Ability to customize the platform to really fit the needs of what you're looking for. How we use it is different than how another organization uses it.
• It's easy to get ahold of technical support and ask questions from a high level (i.e. about how to make it work better for the organization) or a granular level (i.e. how to improve something for a specific employee).

• Allows personalization integration
• Allows API integration
• Google search integration

Incentivized

• improve on trigger options for workflows such as the ability to have two conditions for one trigger

• Unexpected cryptic error messages.
• The site does not seem to have SSO capability as I have logged into my user account already, but it still can't verify at the Support page
• AI should be built into the portal to auto-assist when error occurs.

Incentivized

[Intranet Connections has] more features, is more configurable, and offers more support.

Incentivized

It's all comparable and very expensive.

Incentivized

• The workflow when building forms doesn't allow for when someone is out of the office for it to flow to another manager. We would have to create a drop-down and have the employee select who it needs to go to for approval. Would be nice if the systems administrator could be able to change the approver and then resend the item for approval. At this time the employee would have to resubmit or the admin would have to email the current item for approval or we would have to impersonate this individual to approve.

Incentivized

• It's hard to calculate specifically the ROI Oracle WebCenter Portal had.
• After all, this is a portal for users to find information.
• This is a starting point for users to navigate, and it would be dependent on how far the users drill down to get the specific information they need to grow their business.

Incentivized