ID.me vs. IDnow

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ID.me
Score 9.4 out of 10
N/A
ID.me is a digital identity network that aims to simplify the user's indication verification experience.N/A
IDnow
Score 7.0 out of 10
N/A
IDnow is an identity proofing platform provider in Europe. The IDnow platform offers identity verification and document signing solutions. Ranging from automated to human-assisted, from purely online to point-of-sale, IDnow states their identity proofing methods are optimized to assure the highest security standards with maximum user conversion.N/A
Pricing
ID.meIDnow
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ID.meIDnow
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ID.meIDnow
Small Businesses

No answers on this topic

Dashlane
Dashlane
Score 9.2 out of 10
Medium-sized Companies

No answers on this topic

OneLogin by One Identity
OneLogin by One Identity
Score 9.5 out of 10
Enterprises

No answers on this topic

OneLogin by One Identity
OneLogin by One Identity
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ID.meIDnow
Likelihood to Recommend
9.4
(6 ratings)
7.0
(1 ratings)
User Testimonials
ID.meIDnow
Likelihood to Recommend
ID.me
ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.
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IDnow
It's a good way to get up and running with a KYC process, albeit a bit clunky once set up. I would not recommend IDnow to an enterprise-level company because I think it's more conducive to a smaller, mid-sized business more so than a larger organization looking for all the bells and whistles.
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Pros
ID.me
  • Scalable audience size
  • Easy integration with Shopify
  • Secure customer verification
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IDnow
  • Regulatory requirements.
  • AML requirements.
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Cons
ID.me
  • Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
  • Be conscious that people do not like to provide their SS#.
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IDnow
  • Customer service.
  • Less buggy identification process.
  • Wait time for support.
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Alternatives Considered
ID.me
We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.
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IDnow
No answers on this topic
Return on Investment
ID.me
  • Raises AOV for select segments
  • Brings new customers to our store
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IDnow
  • Positive: higher KYC success rates.
  • Positive: less fear over regulatory requirements.
  • Negative: lots of time and effort debugging from time to time.
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ScreenShots