ID.me vs. LoginRadius

ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.

Incentivized

• Good for login traffic management
• No latency Issues
• One of the most secure platforms
• Cloud-based Customer Identity and Access Management with User Registration, Social Login, Federated SSO and Web SSO.

• Scalable audience size
• Easy integration with Shopify
• Secure customer verification

Incentivized

• Implementation was super easy and a great dashboard for monitoring.
• Excellent integration with standard libraries helps to build a secure authentication service.
• A passwordless login system helps save customers time.

Incentivized

• Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
• Be conscious that people do not like to provide their SS#.

Incentivized

• Delay in response from online portal. However, online chat works faster.
• Initially, take time to learn the technical details of the features provided.
• Can be made easy for people having less technical expertise.

Incentivized

We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.

Incentivized

LoginRadius provided a smooth, precise, and methodical implementation so that customers could enjoy a optimistic experience on their digital platform.

Incentivized

• Raises AOV for select segments
• Brings new customers to our store

Incentivized

• Created a secure environment for customers as well as for our internal team
• Improvement in customer retention
• Progressive profiling helped us to know our customers in a better way