ID.me vs. Transmit Security CIAM Platform

ID.me is well suited for our business to verify customers to provide a discount due to their top-notch software which is easy for our customers to use and is quick. Beyond customer experience, it has massive business benefits as it saves us a lot of time and money to use their white-glove software vs doing it ourselves as we did in the past using paper documents and our own people.

Incentivized

Transmit Security hides nicely in the taskbar until needed. It works behind the scenes. It is seamlessly integrated into the Macs functionality. Transmit Security has helped us keep our systems secure while helping make our job easier all round. We would not change it for anything else now. It is our go-to FTP client.

Incentivized

• Scalable audience size
• Easy integration with Shopify
• Secure customer verification

Incentivized

• Designed to work seamlessly with the Mac
• Keep security as a top priority
• Simple drag and drop functionality

Incentivized

• Be able to verify people without them providing any documentation by getting access to needed databases where that information is stored.
• Be conscious that people do not like to provide their SS#.

Incentivized

• Updates were not happening as often, but that could be because they were not needed.
• Some settings were being lost and had to be re-entered, but that has since been resolved.
• Interface has improved tremendously since first it launched.

Incentivized

It has seldom been we needed any support with Transmit Security, but when we did, they were on it. We got help in minutes rather than hours or days like other suppliers in this marketplace. Indeed, their support convinced us in the beginning that we had made the right decision.

Incentivized

We didn't evaluate any others. At the time ID.me had the largest customer base and I believe that still holds true.

Incentivized

• Raises AOV for select segments
• Brings new customers to our store

Incentivized

• Saved us time with remote connections
• Keeps our data secure
• It helps us maintain our customer's information in the highest confidence.

Incentivized